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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Structural Engineering, Building Design, Structural Analysis, Engineering Drawings, Engineering Documentation, Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Design Process, Engineering Analysis, Estimation, Technical Standard

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Advanced · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Adobe Premiere Pro for Beginners: Quickstart Video-Editing

      Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Content Creation, Adobe Creative Cloud, Media Production, Timelines, Storytelling, Blogs

      4.4
      Rating, 4.4 out of 5 stars
      ·
      29 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Grow with AI: Your AI-driven Growth Marketing strategy

      Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, Marketing Effectiveness, Marketing Analytics, Customer experience strategy (CX), Customer Engagement, Lead Generation, Artificial Intelligence, Customer Insights, Customer Retention, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Internet of Things: Communication Technologies

      Skills you'll gain: Session Initiation Protocols, Android Development, Android Studio, Internet Of Things, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Application Development, Embedded Systems, Open Source Technology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      500 reviews

      Mixed · Course · 1 - 3 Months

    • V

      Vanderbilt University

      Leading Innovation in Arts and Culture

      Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Organizational Change, Risk Management, Business Strategies, Complex Problem Solving, Technology Solutions, Market Dynamics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      68 reviews

      Mixed · Course · 1 - 3 Months

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      439 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Cost and Investment Cash Flow Analysis

      Skills you'll gain: Cost Estimation, Cost Management, Financial Modeling, Investment Management, Risk Management, Finance, Spreadsheet Software, Financial Planning, Financial Analysis, Cost Accounting, Business Mathematics, Return On Investment, Cash Flows, Product Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Relational Database Support for Data Warehouses

      Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Storage Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      591 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Manipulating Data with SQL

      Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      194 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Modern Data Warehouse Analytics in Microsoft Azure

      Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Database Administration, Cloud Services, Data Warehousing, Dashboard, Data Architecture, Apache Spark, Database Systems, Cloud Storage, Databases, Data Lakes, Business Intelligence, Big Data, Extract, Transform, Load, Data Visualization Software, Data Integration, Apache Hadoop

      4.4
      Rating, 4.4 out of 5 stars
      ·
      119 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Management, with Goldman Sachs 10,000 Women

      Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Talent Management, Delegation Skills, People Management, Subcontracting, Business Strategy, Employee Training, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      567 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…114115116…402

    In summary, here are 10 of our most popular customer experience courses

    • Concrete Multi Storey Building - System Design: L&T EduTech
    • Adobe Premiere Pro for Beginners: Quickstart Video-Editing: Coursera Project Network
    • Grow with AI: Your AI-driven Growth Marketing strategy : Starweaver
    • Internet of Things: Communication Technologies: University of California San Diego
    • Leading Innovation in Arts and Culture: Vanderbilt University
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Product Cost and Investment Cash Flow Analysis : University of Colorado Boulder
    • Relational Database Support for Data Warehouses: University of Colorado System
    • Manipulating Data with SQL: Coursera Project Network
    • Effective Service Innovation by Design in Hotel Management : Starweaver

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