• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SAS

      The Power of Machine Learning: Boost Business, Accumulate Clicks, Fight Fraud, and Deny Deadbeats

      Skills you'll gain: Predictive Modeling, Predictive Analytics, Data Ethics, Data-Driven Decision-Making, Machine Learning, Applied Machine Learning, Business Ethics, Decision Tree Learning, Business Analytics, Artificial Intelligence, Performance Analysis, Social Justice

      4.8
      Rating, 4.8 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universitat Autònoma de Barcelona

      Sustainable high-end tourism

      Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience strategy (CX), Corporate Sustainability, Consumer Behaviour, Environmental Social And Corporate Governance (ESG), Marketing Strategy and Techniques, Innovation, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Python: de cero a analista de datos

      Skills you'll gain: Exploratory Data Analysis, Matplotlib, Pandas (Python Package), NumPy, Extract, Transform, Load, Time Series Analysis and Forecasting, Plot (Graphics), Data Analysis, Package and Software Management, Data Science, Python Programming, Jupyter, Data Visualization Software, Statistical Analysis, Scatter Plots, Graphing, Data Import/Export, Software Installation, Computational Thinking, Mac OS

      4.2
      Rating, 4.2 out of 5 stars
      ·
      43 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Data Science Fundamentals

      Skills you'll gain: Data Ethics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Predictive Analytics, Data Analysis, Classification And Regression Tree (CART), Regression Analysis, Data Mining, Statistical Analysis, Data Science, Social Media, Text Mining, Anomaly Detection, Business Analytics, Decision Tree Learning, Statistical Modeling, Big Data, Analytics, Cloud Computing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      241 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidad de Palermo

      Finanzas y Operaciones de Marketing y Ventas

      Skills you'll gain: Return On Investment, Digital Marketing, Customer Relationship Management, Target Market, Sales Management, Conflict Management, Marketing Analytics, Business Metrics, Sales, Market Opportunities, Sales Strategy, Marketing, Promotional Strategies, Cross-Functional Collaboration, B2B Sales

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      International Business Venturing Abroad

      Skills you'll gain: Risk Analysis, Business Risk Management, Global Marketing, International Finance, Competitive Analysis, Cultural Sensitivity, Intercultural Competence, Export Control, Mergers & Acquisitions, Growth Strategies, Cultural Diversity, Entrepreneurship, Business Development, Go To Market Strategy, Business Strategy, Franchising, Market Analysis, Contract Management, Strategic Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      77 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Practicing for the SAS Programming Certification Exam

      Skills you'll gain: SAS (Software), Data Analysis, Requirements Analysis, Exploratory Data Analysis, Statistical Programming, Data Manipulation, Data Cleansing, Data Transformation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Introduction to Data Science and scikit-learn in Python

      Skills you'll gain: Feature Engineering, Exploratory Data Analysis, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data Manipulation, NumPy, Data Analysis, Data Processing, Python Programming, Regression Analysis, Predictive Modeling, Machine Learning, Classification And Regression Tree (CART), Statistical Methods, Computer Programming, Data Structures

      3.7
      Rating, 3.7 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Sciences Po

      Data and Urban Governance

      Skills you'll gain: Social Sciences, Data Governance, Political Sciences, Governance, Public Administration, Data Sharing, Policy Analysis, Big Data, Algorithms, Data Ethics, Computing Platforms, Data-Driven Decision-Making, Personally Identifiable Information, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Digital Marketing Specialists

      Skills you'll gain: Generative AI, Marketing Analytics, Data Ethics, Brand Strategy, Content Creation, Prompt Engineering, Marketing, Marketing Automation, AI Personalization, Data-Driven Decision-Making, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft 365 with Generative AI

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Presentations, Microsoft Excel, Microsoft Outlook, Data Ethics, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Microsoft Word, Collaborative Software, Data Analysis, Multimedia, Productivity Software, Meeting Facilitation, Data-Driven Decision-Making, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Digital Technology in Manufacturing

      Skills you'll gain: Product Lifecycle Management, Embedded Systems, Embedded Software, Manufacturing and Production, Robotic Process Automation, Manufacturing Processes, Control Systems, Computer-Aided Design, Manufacturing Operations, Programmable Logic Controllers, Automation, Internet Of Things, Production Process, Mechanical Design, Cyber Engineering, Lean Manufacturing, Digital Transformation, Business Technologies, Engineering Analysis, C (Programming Language)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      19 reviews

      Intermediate · Specialization · 1 - 3 Months

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…114115116…309

    In summary, here are 10 of our most popular customer analytics courses

    • The Power of Machine Learning: Boost Business, Accumulate Clicks, Fight Fraud, and Deny Deadbeats: SAS
    • Sustainable high-end tourism: Universitat Autònoma de Barcelona
    • Python: de cero a analista de datos: Universidad Nacional Autónoma de México
    • Data Science Fundamentals: University of California, Irvine
    • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
    • International Business Venturing Abroad: University of Colorado Boulder
    • Practicing for the SAS Programming Certification Exam: SAS
    • Introduction to Data Science and scikit-learn in Python: LearnQuest
    • Data and Urban Governance: Sciences Po
    • GenAI for Digital Marketing Specialists: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok