Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing

Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Training, Sales Strategy, Target Audience, Sales, Sales Process, Customer Success Management, Marketing Materials, Content Strategy, Sales Presentations, Business Writing, Communication Strategies, Service Level Agreement

Skills you'll gain: Data Integration, Data Synthesis, Data Ethics, R Programming, Statistical Software, Analytical Skills, Data Analysis Software, Statistical Methods, Statistical Programming, Statistical Analysis, Sampling (Statistics), Regression Analysis, Statistical Modeling, Probability & Statistics, Descriptive Statistics, Information Privacy

Skills you'll gain: Economics, Supply And Demand, Economics, Policy, and Social Studies, Financial Policy, Socioeconomics, Social Sciences, Consumer Behaviour

Skills you'll gain: Environmental Issue, Resource Consumption Accounting, Systems Thinking, Consumer Behaviour, Socioeconomics, Education and Training, Environmental Social And Corporate Governance (ESG), Cultural Diversity, Social Sciences, Community Development, Sustainability Reporting, Economics, Environmental Policy

Skills you'll gain: Organizational Strategy, Innovation, Strategic Decision-Making, Strategic Leadership, Business Strategy, Entrepreneurship, Strategic Thinking, Business Transformation, Plan Execution, Performance Measurement, Business Management, Artificial Intelligence, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Business Modeling, Customer Analysis, Product Development, Business Strategies, Business Intelligence

Skills you'll gain: Apache Kafka, Real Time Data, Apache Spark, Apache Hadoop, Data Integration, Performance Tuning, Data Security, Data Processing, Scala Programming, Distributed Computing

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture

Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Persona Development, Marketing Automation, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration