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Explore the Customer Journey Course Catalog
Coursera Project Network
Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, OpenAI, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Product Knowledge, Sales Strategy, Application Programming Interface (API), E-Commerce, Data Manipulation, Python Programming
Pontificia Universidad Católica del Perú
Skills you'll gain: Behavioral Economics, Human Centered Design, Consumer Behaviour, Economics, Service Design, Social Sciences, Research Design, Decision Making, Psychology, Business Ethics
- Status: Free Trial
Board Infinity
Skills you'll gain: Test Case, Software Testing, Integration Testing, Software Development Life Cycle, System Testing, Acceptance Testing, Maintainability, Regression Testing, Test Planning, Software Quality Assurance, Unit Testing, Functional Testing, User Acceptance Testing (UAT)
- Status: Free
Coursera Project Network
Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Target Audience, Market Analysis, Presentations, User Accounts
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Search Engine Optimization, Analytical Skills, Online Advertising, Email Marketing, Marketing Effectiveness, Analytics, Content Performance Analysis, Market Intelligence, Customer Insights, Consumer Behaviour, Digital Advertising, Pay Per Click Advertising, Customer Relationship Management, Browser Compatibility, Advertising Campaigns
Coursera Project Network
Skills you'll gain: ArcGIS, Data Presentation, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Data Mapping, Data Manipulation
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Insurance and Warranty Claims Processing, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge
University of Illinois Urbana-Champaign
Skills you'll gain: Consumer Behaviour, Ideation, Environmental Issue, Business Planning, Market Dynamics, Entrepreneurship, Market Analysis, Product Development, Marketing, Qualitative Research, Needs Assessment, Relationship Building
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Online Advertising, Return On Investment, Consumer Behaviour, Cross-Channel Marketing, Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Psychology, Network Model
- Status: NewStatus: Free Trial
Skills you'll gain: User Story, Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Usability Testing, Human Centered Design, Figma (Design Software), Artificial Intelligence, Prototyping, User Research, Data Ethics
- Status: NewStatus: Free Trial
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Interactive Data Visualization, Data Presentation, Data Visualization Software, Data Storytelling, Dashboard, Data Transformation, Business Reporting, Business Intelligence, Microsoft Excel, Data Analysis Software, Data Modeling, Data Manipulation, Data Integration, Data Cleansing, Key Performance Indicators (KPIs)
- Status: Free
Coursera Project Network
Skills you'll gain: Web Content Accessibility Guidelines, Usability Testing, Web Design, Web Development Tools, Test Tools
In summary, here are 10 of our most popular customer journey courses
- Data Analysis with OpenAI API: Save time with GenAI:Â Coursera Project Network
- Behavioral Design: Pontificia Universidad Católica del Perú
- Essential Testing Techniques in Software Development:Â Board Infinity
- Build Customizable Sales Presentation Graphics using Canva:Â Coursera Project Network
- AnalÃticas en Páginas Web: Tecnológico de Monterrey
- ArcGIS for Beginners: Mapping Urban Green Spaces:Â Coursera Project Network
- Samsung Customer Care Essentials:Â Samsung
- Subsistence Marketplaces:Â University of Illinois Urbana-Champaign
- Fundamentals of Digital Marketing:Â University of Maryland, College Park
- Product Design and UX/UI Fundamentals:Â Microsoft