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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Recording in Journals & Posting in Ledgers

      Skills you'll gain: Ledgers (Accounting), Accounting Records, Bookkeeping, General Accounting, Accounting Systems, General Ledger, Accrual Accounting, Accounting, Revenue Recognition, Reconciliation, Transaction Processing, Balance Sheet, Journals, Income Statement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Building Smart Business Assistants with IBM Watson

      Skills you'll gain: IBM Cloud, ChatGPT, Self Service Technologies, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries

      4.6
      Rating, 4.6 out of 5 stars
      ·
      463 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • K

      KodeKloud

      Docker for Beginners with Hands-on labs

      Skills you'll gain: Docker (Software), Containerization, Kubernetes, Linux Commands, Application Deployment, CI/CD, DevOps, YAML, Command-Line Interface, Data Storage, Computer Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Leadership, with Goldman Sachs 10,000 Women

      Skills you'll gain: Leadership Development, Strategic Leadership, Visionary, Business Leadership, Entrepreneurship, Leadership, Culture Transformation, Organizational Leadership, Growth Strategies, Leadership and Management, Business Strategy, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      627 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Università di Napoli Federico II

      Autonomous Vehicle Engineering

      Skills you'll gain: NoSQL, Control Systems, Apache Hadoop, Apache Hive, Big Data, Model Based Systems Engineering, Database Systems, Artificial Intelligence, Mechanical Engineering, Computer Vision, Laboratory Experience, Simulations, Systems Architecture, Simulation and Simulation Software, Distributed Computing, Equipment Design, Data Processing, Matlab, Global Positioning Systems, Automation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      60 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      C++ Object Basics: Functions, Recursion, and Objects

      Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Programming Principles, Computer Programming, Software Documentation, Maintainability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      164 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Strategy & B2B2C Routes to Market

      Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Customer Insights, Market Opportunities, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, New Business Development, Supply Chain, Strategic Thinking, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      65 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      SAFe Fundamentals

      Skills you'll gain: Scaled Agile Framework, Backlogs, Agile Methodology, Sprint Planning, Agile Product Development, Process Improvement and Optimization, Cross-Functional Collaboration, Continuous Improvement Process, Performance Measurement, Kanban Principles, Quality Assurance, Lean Methodologies, Data-Driven Decision-Making, Agile Project Management, Sprint Retrospectives, Risk Management, Continuous Integration, Scrum (Software Development), Team Management, User Story

      3.7
      Rating, 3.7 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Overview of Data Visualization

      Skills you'll gain: Data Presentation, Data Literacy, Data Synthesis, Data Visualization Software, Google Sheets, Graphing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      401 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Health Care Delivery in Healthcare Organizations

      Skills you'll gain: Health Systems, Health Care, Health Policy, Healthcare Industry Knowledge, Preventative Care, Health Administration, Patient Education and Support, Patient Treatment, Health Informatics, Telehealth

      4.7
      Rating, 4.7 out of 5 stars
      ·
      130 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding for Designers, Managers, and Entrepreneurs

      Skills you'll gain: User Story, Prototyping, Model View Controller, Maintainability, Javascript, Cascading Style Sheets (CSS), Debugging, Hypertext Markup Language (HTML), HTML and CSS, User Interface (UI), Wireframing, Interactive Design, Javascript and jQuery, Web Design and Development, Web Design, Web Applications, User Centered Design, Application Programming Interface (API), Web Development, Discussion Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      72 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Strategy and Innovation for Agile Organizations

      Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      27 reviews

      Intermediate · Specialization · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Recording in Journals & Posting in Ledgers: University of California, Irvine
    • Building Smart Business Assistants with IBM Watson: Coursera Project Network
    • Docker for Beginners with Hands-on labs: KodeKloud
    • Fundamentals of Leadership, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Autonomous Vehicle Engineering: Università di Napoli Federico II
    • C++ Object Basics: Functions, Recursion, and Objects: Codio
    • Marketing Channel Strategy & B2B2C Routes to Market: Emory University
    • SAFe Fundamentals: Board Infinity
    • Overview of Data Visualization: Coursera Project Network
    • Health Care Delivery in Healthcare Organizations: Rutgers the State University of New Jersey

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