• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • E

      EIT Digital

      Web of Data

      Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Sharing, Data Mining, Interoperability, Extensible Markup Language (XML), Web Services, Data Modeling

      4.1
      Rating, 4.1 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Capstone: Design Thinking for IS in Business

      Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      ESSEC Business School

      Les alliances qui changent les territoires : partenariats entre acteurs publics, acteurs privés et structures d'intérêt général pour le bien commun

      Skills you'll gain: Community Development, Strategic Partnership, Project Finance, Finance, Program Evaluation, Innovation, Economic Development, Entrepreneurship, Governance, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • V

      Vanderbilt University

      Faster Together, Enhancing the Recruitment of Marginalized Communities in Clinical Trials

      Skills you'll gain: Clinical Research, Patient Education And Counseling, Community Outreach, Clinical Trials, Health Equity, Health Disparities, Research, Healthcare Ethics, Interpersonal Communications, Community Health, Cultural Responsiveness, Cultural Diversity, Diversity Equity and Inclusion Initiatives

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Usability Testing with Hotjar

      Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Web Analytics and SEO

      4.3
      Rating, 4.3 out of 5 stars
      ·
      31 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Sustainability Challenges for the Planet and Employers

      Skills you'll gain: Sustainability Reporting, Waste Minimization, Interactive Learning, Corporate Sustainability, Student Engagement, Environment, Environmental Issue, Key Performance Indicators (KPIs), Environment and Resource Management, Environmental Social And Corporate Governance (ESG), Process Analysis, Action Oriented, Peer Review, Presentations

      4.5
      Rating, 4.5 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      NGO Startup Analysis with Nonprofit Business Model Canvas

      Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Resource Management, Business Strategy, Business Modeling, Value Propositions, Social Work

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Agile Projects: Creating User Stories with Value in Taiga

      Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Managerial Economics: Buyer and Seller Behavior

      Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Economics, Market Trend, Business Economics, Market Analysis, Consumer Behaviour, Operating Cost, Market Opportunities, Revenue Forecasting, Competitive Analysis, Cost Management, Business Strategies, Strategic Decision-Making

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Owner: Essential Skills and Tools for Innovation

      Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Product Planning, Sprint Planning, Product Management, User Story, Strategic Planning, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Release Management

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Improving Math Engagement with Prodigy

      Skills you'll gain: Education Software and Technology, Mathematics Education

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • H

      High Tech High Graduate School of Education

      How To Teach Us

      Skills you'll gain: Student-Centred Learning, Student Engagement, Pedagogy, Differentiated Instruction, Collaboration, Curriculum Planning, Scheduling, Human Learning, Project Design, Presentations

      4.3
      Rating, 4.3 out of 5 stars
      ·
      45 reviews

      Mixed · Course · 1 - 4 Weeks

    Searches related to customer engagement

    sap customer engagement and discovery
    1…112113114…204

    In summary, here are 10 of our most popular customer engagement courses

    • Web of Data: EIT Digital
    • Capstone: Design Thinking for IS in Business: Howard University
    • Les alliances qui changent les territoires : partenariats entre acteurs publics, acteurs privés et structures d'intérêt général pour le bien commun: ESSEC Business School
    • Faster Together, Enhancing the Recruitment of Marginalized Communities in Clinical Trials: Vanderbilt University
    • Usability Testing with Hotjar: Coursera Project Network
    • Sustainability Challenges for the Planet and Employers: Arizona State University
    • NGO Startup Analysis with Nonprofit Business Model Canvas: Coursera Project Network
    • Agile Projects: Creating User Stories with Value in Taiga: Coursera Project Network
    • Managerial Economics: Buyer and Seller Behavior: Illinois Tech
    • Product Owner: Essential Skills and Tools for Innovation: SkillUp EdTech

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok