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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free
      Free
      P

      Princeton University

      Global Systemic Risk

      Skills you'll gain: Risk Analysis, Network Analysis, Systems Thinking, World History, International Relations, Financial Systems, Public Health, Governance, Epidemiology, Complex Problem Solving, Economics, Supply Chain

      4.7
      Rating, 4.7 out of 5 stars
      ·
      393 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Automation Techniques in RPA

      Skills you'll gain: Web Scraping, Robotic Process Automation, Email Security, Automation, Business Process Automation, IT Automation, Data Import/Export, Data Integration, Spreadsheet Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Using GenAI for Tailored Customer Emails

      Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      An Introduction to Fixed Income Securities

      Skills you'll gain: Risk Analysis, Securities (Finance), Financial Analysis, Credit Risk, Financial Market, Investments, Market Dynamics, Portfolio Management, Finance, Wealth Management, Investment Banking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Network+ (N10-008)

      Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, Network Administration, Network Troubleshooting, Computer Networking, Authentications, Network Architecture, Vulnerability Assessments, Virtualization, Network Infrastructure, Data Centers, Wireless Networks, General Networking, Threat Modeling, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Hardening

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Upgrade Your Marketing Strategy with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Strategic Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Technion - Israel Institute of Technology

      New Product Development - develop your own new product

      Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Project Management, Product Management, Project Planning, Agile Product Development, Scheduling, Innovation, Business Strategy, Technology Strategies, Simulation and Simulation Software

      4.4
      Rating, 4.4 out of 5 stars
      ·
      138 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Sensory Science

      Skills you'll gain: Food Quality Assurance And Control, Consumer Behaviour, Product Testing, Nutrition and Diet, Quality Assessment, Marketing Psychology, Scientific Methods, Psychology, Product Development, Medical Science and Research, Neurology, Statistical Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Glasgow

      Introduction to the Pharmaceutical Industry

      Skills you'll gain: Pharmaceuticals, Pharmacology, Healthcare Ethics, Clinical Trials, Clinical Research, Regulatory Affairs, Healthcare Industry Knowledge, Regulatory Compliance, Medical Science and Research, Emerging Technologies, Precision Medicine, Biology, AI Personalization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Consumption, Marketing and Culture

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Marketing Analytics, Environmental Issue, Sociology, Digital Transformation, Corporate Sustainability, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation

      5
      Rating, 5 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Copilot for Sales

      Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Customer Communications Management, Microsoft 365, Calendar Management, Email Marketing, Negotiation, Customer Relationship Building, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…111112113…248

    In summary, here are 10 of our most popular customer insights courses

    • Global Systemic Risk : Princeton University
    • Automation Techniques in RPA: UiPath
    • Using GenAI for Tailored Customer Emails: Coursera Instructor Network
    • An Introduction to Fixed Income Securities : Coursera Instructor Network
    • CompTIA Network+ (N10-008): Packt
    • Upgrade Your Marketing Strategy with Microsoft Copilot: Microsoft
    • New Product Development - develop your own new product: Technion - Israel Institute of Technology
    • Introduction to Sensory Science: University of California, Davis
    • Introduction to the Pharmaceutical Industry: University of Glasgow
    • Consumption, Marketing and Culture: University of London

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