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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo construir mi modelo de negocio?

      Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Business Development, Resource Allocation, Target Market, Performance Metric, Business Strategy, User Feedback, Consumer Behaviour, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      431 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Scrimba

      Generative AI for Web Development

      Skills you'll gain: Prompt Engineering, OpenAI, ChatGPT, Debugging, Generative AI, Large Language Modeling, Pseudocode, Integrated Development Environments, Artificial Intelligence, Software Development Tools, Software Installation, Cloud Applications, Code Review, Application Programming Interface (API), System Configuration, Web Development, Application Development, Data Ethics, Program Development, Application Deployment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Intermediate · Specialization · 1 - 3 Months

    • N

      New Teacher Center

      Blended Learning: Personalizing Education for Students

      Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management II

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Financial Statement Analysis, Product Lifecycle Management, Innovation, Revenue Management, Agile Methodology, Customer experience strategy (CX), Key Performance Indicators (KPIs), Continuous Improvement Process, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      226 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build Your First React Website

      Skills you'll gain: React.js, Debugging, Front-End Web Development, JavaScript Frameworks, HTML and CSS, UI Components, Cascading Style Sheets (CSS)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      408 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Entrepreneurship, Promotional Strategies, Business Modeling, Content Creation, New Business Development, Innovation, Digital Transformation, Consumer Behaviour, Intellectual Property, Business Economics, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Travel Agency Operations

      Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Rochester

      The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior

      Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Consumer Behaviour, Resource Allocation, Cost Benefit Analysis, Market Analysis, Policy Analysis, Decision Making, Budgeting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      267 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      People, Technology and the Future of Mobility

      Skills you'll gain: Automation, Electric Power Systems, Policy Analysis, Socioeconomics, Social Justice, Economics, Policy, and Social Studies, Emerging Technologies, Disabilities, Transportation Operations, Health Equity, Technology Roadmaps, Social Sciences, Diversity Equity and Inclusion Initiatives, Environment, Human Factors (Security), Surveys, Augmented and Virtual Reality (AR/VR), Artificial Intelligence, Information Privacy, Infrastructure Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      665 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Content Marketing Using Generative AI

      Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Consumer Behaviour, Persona Development

      4.1
      Rating, 4.1 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Mastering Digital Twins

      Skills you'll gain: Data Integration, Digital Transformation, Internet Of Things, Product Lifecycle Management, Digital Communications, Product Development, Real Time Data, Business Technologies, Operational Efficiency, Simulation and Simulation Software, Emerging Technologies

      4.1
      Rating, 4.1 out of 5 stars
      ·
      450 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
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    1…111112113…402

    In summary, here are 10 of our most popular customer experience courses

    • ¿Cómo construir mi modelo de negocio?: Universidad de los Andes
    • Generative AI for Web Development: Scrimba
    • Blended Learning: Personalizing Education for Students: New Teacher Center
    • The Business of Product Management II: Advancing Women in Tech
    • Build Your First React Website: Coursera Project Network
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Travel Agency Operations: Dubai College of Tourism
    • The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior : University of Rochester
    • People, Technology and the Future of Mobility : University of Michigan

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