• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Conflict Resolution Course Catalog

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Professionalism in Allied Health

      Skills you'll gain: Healthcare Ethics, Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Cultural Diversity, Cultural Sensitivity, Professionalism, Professional Development, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Conscientiousness, Communication, Trustworthiness, Compassion, Empathy, Ethical Standards And Conduct, Medical Privacy, Medical Office Procedures

      4.8
      Rating, 4.8 out of 5 stars
      ·
      759 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Leading Sustainable Community Transformation

      Skills you'll gain: Surveys, Needs Assessment, Systems Thinking, Interviewing Skills, Stakeholder Engagement, Community Development, Rapport Building, Organizational Change, Resilience, Data Collection, Focus Group, Change Management, Cultural Sensitivity, Systems Analysis, Asset Management, Complex Problem Solving, Stakeholder Communications, Diversity Awareness, Project Design, Consultative Approaches

      4.4
      Rating, 4.4 out of 5 stars
      ·
      233 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      El arte de negociar

      Skills you'll gain: Negotiation, Leadership, Communication, Relationship Building, Empowerment, Influencing, Assertiveness, Planning, Emotional Intelligence, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      492 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Negotiations

      Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Communication, Interpersonal Communications, Emotional Intelligence, Rapport Building, Influencing, Business Ethics, Professionalism, Overcoming Objections, Stress Management, Active Listening

      4.6
      Rating, 4.6 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Black Belt

      Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Lean Manufacturing, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Quality Improvement, Continuous Improvement Process, Performance Measurement, Conflict Management, Sampling (Statistics), Team Leadership, Organizational Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      720 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      ADP Entry-Level Payroll Specialist

      Skills you'll gain: Payroll, Payroll Processing, Payroll Systems, Payroll Administration, Payroll Tax, Payroll Reporting, Compensation Strategy, Tax Management, Data Entry, Employee Onboarding, Labor Compliance, Labor Law, Human Resource Strategy, Compensation Management, Compensation and Benefits, Non-Profit Accounting, Tax Compliance, Human Resources, Benefits Administration, Specialized Accounting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      463 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Procurement Negotiation

      Skills you'll gain: Negotiation, Contract Negotiation, Procurement, Strategic Sourcing, Goal Setting, Communication, Business Research, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      223 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Mastering Negotiation Skills & Strategies

      Skills you'll gain: Negotiation, Conflict Management, Behavioral Economics, Decision Making, Relationship Building, Communication, Stakeholder Engagement, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Leadership and Negotiation Skills

      Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Intercultural Competence, Leadership, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      153 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Collaboration For Everyone

      Skills you'll gain: Decision Making, Public Speaking, Problem Solving, Positivity, Lecturing, Presentations, Storytelling, Optimism, Communication, Strategic Decision-Making, Persuasive Communication, Verbal Communication Skills, Complex Problem Solving, Critical Thinking and Problem Solving, Communication Strategies, Creative Problem-Solving, Empowerment, Brainstorming, Growth Mindedness, Independent Thinking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      72 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Web Development for Beginners

      Skills you'll gain: Responsive Web Design, Color Theory, Version Control, Typography, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), GitHub, Git (Version Control System), Web Design, Web Design and Development, Web Development, Web Content Accessibility Guidelines, Front-End Web Development, Application Deployment, Web Applications, Design Elements And Principles, Animations, Web Content, Mobile Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    Conflict Resolution learners also search

    Conflict Management
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    Business Calculus
    1…111213…59

    In summary, here are 10 of our most popular conflict resolution courses

    • Professionalism in Allied Health: MedCerts
    • CVS Health Retail Customer Service: CVS Health
    • Leading Sustainable Community Transformation: University of Colorado Boulder
    • El arte de negociar: University of California, Irvine
    • Negotiations: University of Pennsylvania
    • Six Sigma Black Belt: Kennesaw State University
    • ADP Entry-Level Payroll Specialist: Automatic Data Processing, Inc. (ADP)
    • Procurement Negotiation: Rutgers the State University of New Jersey
    • Mastering Negotiation Skills & Strategies: Northeastern University
    • Leadership and Negotiation Skills: Tecnológico de Monterrey

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok