• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Marketing Automation with AI and HubSpot: Plan to Execution

      Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, ChatGPT, Dashboard, MarTech, Generative AI Agents, Email Marketing, Marketing Strategies, Workflow Management, Campaign Management, Marketing Analytics, Customer Engagement, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      V

      Vanderbilt University

      The Future of Education with AI: Exploring Perspectives

      Skills you'll gain: Education and Training, Artificial Intelligence, AI Personalization, Innovation, Emerging Technologies, Digital Transformation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Applied Digital Literacy

      Skills you'll gain: Digital Design, Infographics, Content Creation, Brainstorming, Web Content, Planning, Information Management, Research, Literacy, Lifelong Learning, Critical Thinking, Investigation, Digital Communications, Intellectual Property, Peer Review, Data Ethics, Ethical Standards And Conduct, Organizational Skills, Journals, Style Guides

      4.8
      Rating, 4.8 out of 5 stars
      ·
      184 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Transformation in the Cloud

      Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Data Visualization, Extract, Transform, Load, Data Integration, Data Processing, Data Management, Data Migration, Data Collection, Cloud Computing, Cloud Storage, Data Analysis, SQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Copywriting with ChatGPT: Crafting High-Quality Blog Content

      Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Writing and Editing, Customer Advocacy, Branding, Interviewing Skills

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      What is Palliative Care?

      Skills you'll gain: Patient Education And Counseling, Active Listening, Compassion, Communication, Patient Evaluation, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Healthcare Ethics, Cultural Sensitivity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Apache Kafka

      Skills you'll gain: Apache Kafka, Real Time Data, System Monitoring, Performance Tuning, Data Pipelines, Apache Spark, Apache Hadoop, Apache, Big Data, Systems Architecture, Continuous Monitoring, Data Processing, Data Integration, Data Architecture, Middleware, Data Security, Distributed Computing, Scala Programming, Software Architecture, Restful API

      3.9
      Rating, 3.9 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management and Risk Fundamentals

      Skills you'll gain: Project Risk Management, Stakeholder Management, Risk Management, Risk Analysis, Agile Project Management, Project Management, Agile Methodology, Risk Appetite, User Story, Sprint Retrospectives

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Blockchain 360: A State of the Art for Professionals

      Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Distributed Computing, Systems Integration, Feasibility Studies, Interoperability, Scalability, Market Trend

      4.5
      Rating, 4.5 out of 5 stars
      ·
      336 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universitat Autònoma de Barcelona

      Kit básico (para evitar los errores más frecuentes) de finanzas

      Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Finance, Budgeting, General Finance, Consumer Behaviour, Human Capital, Psychology, Decision Making, Empowerment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Nursing Informatics Leaders

      Skills you'll gain: Clinical Leadership, Nursing Management, Nursing Administration, Health Informatics, Nursing Practices, Nursing, Medical History Documentation, Health Care Administration, Health Technology, Electronic Medical Record

      4.5
      Rating, 4.5 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Multi AI Agent Systems with crewAI

      Skills you'll gain: Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Automation, AI Personalization, Debugging, Prompt Engineering, Coordinating, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      183 reviews

      Beginner · Project · Less Than 2 Hours

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…107108109…248

    In summary, here are 10 of our most popular customer insights courses

    • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera Project Network
    • The Future of Education with AI: Exploring Perspectives: Vanderbilt University
    • Applied Digital Literacy: The State University of New York
    • Data Transformation in the Cloud: Google Cloud
    • Copywriting with ChatGPT: Crafting High-Quality Blog Content: Coursera Project Network
    • What is Palliative Care?: University of Colorado System
    • Apache Kafka: LearnKartS
    • Project Management and Risk Fundamentals: LearnKartS
    • Blockchain 360: A State of the Art for Professionals: EIT Digital
    • Kit básico (para evitar los errores más frecuentes) de finanzas: Universitat Autònoma de Barcelona

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok