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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Intel

      AI Essentials

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Automation, Deep Learning, Machine Learning, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      AI for Cybersecurity

      Skills you'll gain: Anomaly Detection, Generative AI, Intrusion Detection and Prevention, Malware Protection, Continuous Monitoring, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Feature Engineering, Network Analysis, Cyber Attacks, Email Security, System Design and Implementation, Network Security, Artificial Intelligence and Machine Learning (AI/ML), Threat Modeling, Jupyter, Authentications, Deep Learning, Machine Learning Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      42 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Y

      Yonsei University

      Marketing Internacional en Asia

      Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Marketing Strategies, Marketing, Strategic Marketing, Marketing Psychology, Marketing Planning, Market Opportunities, Marketing Management, Cultural Diversity, Business Strategy, Brand Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      192 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Network Analysis in Systems Biology

      Skills you'll gain: Bioinformatics, Unsupervised Learning, Network Analysis, Data Analysis, Molecular Biology, Statistical Analysis, Machine Learning Algorithms, Biology, Data Processing, Data Integration, R Programming, Unix Commands

      4.5
      Rating, 4.5 out of 5 stars
      ·
      200 reviews

      Intermediate · Course · 1 - 3 Months

    • M

      Michigan State University

      Transmedia Writing

      Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Active Listening, Constructive Feedback, Storyboarding, Creativity

      4.4
      Rating, 4.4 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Requirements Gathering in Business Analysis

      Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Principles of fMRI 2

      Skills you'll gain: Magnetic Resonance Imaging, Data Analysis, Analysis, Image Analysis, Statistical Analysis, Experimentation, Network Analysis, Research Design, Regression Analysis, Psychology, Time Series Analysis and Forecasting, Matlab, Mental and Behavioral Health, Neurology, Statistical Modeling, Statistical Methods, Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      247 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Robotics with Webots

      Skills you'll gain: Robotic Process Automation, Data Mapping, Artificial Intelligence, Control Systems, Automation, Graph Theory, Algorithms, Real-Time Operating Systems, Mechanics, Computer Vision, Simulation and Simulation Software, Global Positioning Systems, Simulations, Image Analysis, Data Structures, Linear Algebra, Estimation

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      55 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA A+ Certification Core 1 (220-1101)

      Skills you'll gain: Hardware Troubleshooting, Computer Displays, TCP/IP, Computer Hardware, Augmented and Virtual Reality (AR/VR), Data Storage Technologies, Virtualization and Virtual Machines, Virtual Local Area Network (VLAN), Virtual Private Networks (VPN), Network Administration, Wireless Networks, Local Area Networks, General Networking, Network Security, Network Architecture, Peripheral Devices, Network Routers, Hardware Architecture, Computer Architecture, Desktop Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Interaction Design Capstone Project

      Skills you'll gain: Ideation, Interaction Design, Prototyping, A/B Testing, User Experience Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Design Thinking, Human Centered Design, Usability, Mockups, Design Research, User Research, Innovation, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      160 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Getting Started with Azure DevOps Boards

      Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Issue Tracking, Kanban Principles, Agile Software Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      610 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • S

      Starweaver

      Lean Management Fundamentals

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Kanban Principles, Process Mapping, Process Optimization, Business Process, Operational Efficiency, Continuous Improvement Process, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Change Management, Program Implementation, Employee Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • AI Essentials : Intel
    • AI for Cybersecurity: Johns Hopkins University
    • Marketing Internacional en Asia: Yonsei University
    • Network Analysis in Systems Biology: Icahn School of Medicine at Mount Sinai
    • Transmedia Writing: Michigan State University
    • Requirements Gathering in Business Analysis: Microsoft
    • Principles of fMRI 2: Johns Hopkins University
    • Introduction to Robotics with Webots: University of Colorado Boulder
    • CompTIA A+ Certification Core 1 (220-1101): Packt
    • Interaction Design Capstone Project: University of California San Diego

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