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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Natural Language Processing and Capstone Assignment

      Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Data Analysis, Trend Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Consumer Behaviour, Internet Of Things, Deep Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      ROI-Driven Digital Marketing Analytics

      Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Online Advertising, Marketing Budgets, Performance Metric, Pay Per Click Advertising, Digital Marketing, Paid media, Search Engine Optimization, Marketing Automation, Marketing, AI Personalization, Marketing Strategies

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Power BI for Data Science and Analytics

      Skills you'll gain: Power BI, Business Intelligence, Data Modeling, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Dashboard, Data Storytelling, Text Mining, Data Science, Performance Metric, Data Cleansing, Image Analysis, Data Transformation, Data Manipulation, Natural Language Processing

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Publicidad

      Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Communication, Digital Marketing, Target Audience, Consumer Behaviour

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      How to Build a Product Flow Diagram

      Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback

      Intermediate · Course · 1 - 4 Weeks

    • S

      Sciences Po

      Be entrepreneurial in Cultural Industries in the digital age

      Skills you'll gain: Business Modeling, Promotional Strategies, Organizational Structure, Entrepreneurial Finance, Entrepreneurship, Content Creation, Market Opportunities, Business Management, Target Audience, Digital Transformation, Consumer Behaviour, Innovation

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Quantum Computing with Qiskit and Advanced Algorithms

      Skills you'll gain: Algorithms, IBM Cloud, Python Programming, Theoretical Computer Science, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Computational Thinking, Jupyter, Emerging Technologies, Linear Algebra, Simulations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EDUCBA

      Empowering with web3.js: Web3 Applications

      Skills you'll gain: Blockchain, Transaction Processing, Event-Driven Programming, Front-End Web Development, JavaScript Frameworks, Development Environment, Web Development, Web Applications, Secure Coding, React.js, Emerging Technologies, Application Development, Javascript

      4.8
      Rating, 4.8 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Kubernetes for Beginners

      Skills you'll gain: Kubernetes, YAML, Docker (Software), Containerization, Application Deployment, Node.JS, Development Environment, Servers, Command-Line Interface, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Learn to Code with Ruby

      Skills you'll gain: Object Oriented Design, Ruby (Programming Language), Object Oriented Programming (OOP), Software Design, Debugging, Unit Testing, Programming Principles, Computer Programming, Test Tools, Scripting Languages, File Management, Development Environment, Software Testing, Development Testing, Data Structures, Scripting, Program Development, Software Installation, Microsoft Windows, Mac OS

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      HR Management Fundamentals: Recruitment to Development

      Skills you'll gain: Succession Planning, Human Resources, Employee Engagement, Recruitment, Human Resource Strategy, Human Capital, Performance Management, Talent Management, Workforce Development, Talent Acquisition, Employee Training, Employee Onboarding, Leadership Development

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Natural Language Processing and Capstone Assignment: University of California, Irvine
    • ROI-Driven Digital Marketing Analytics: Simplilearn
    • Power BI for Data Science and Analytics: Edureka
    • Publicidad: Universidad de Palermo
    • How to Build a Product Flow Diagram: Coursera Instructor Network
    • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
    • Quantum Computing with Qiskit and Advanced Algorithms: Packt
    • Empowering with web3.js: Web3 Applications: EDUCBA
    • Dell Technologies Customer Service for Technical Support: Dell
    • Kubernetes for Beginners: Packt

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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