• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • J

      Johns Hopkins University

      Technology and Product Planning

      Skills you'll gain: Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Product Development, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technical Consulting, Technology Solutions

      2.3
      Rating, 2.3 out of 5 stars
      ·
      6 reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      Illinois Tech

      Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Innovation, Operational Excellence, Customer experience strategy (CX), Technology Strategies, Plan Execution, Strategic Leadership, Business Strategies, Change Management, Data-Driven Decision-Making, Emerging Technologies, Governance

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universiteit Leiden

      The Importance and Power of Music in our Society

      Skills you'll gain: Music, Social Studies, Culture, Socioeconomics, Media and Communications, Liberal Arts, Sociology, Political Sciences, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Upgrade Your Marketing Strategy with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Strategic Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Epic Games

      User Experience in Game Design

      Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Web Content Accessibility Guidelines, Prototyping, Animations

      4.1
      Rating, 4.1 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth Capstone Project

      Skills you'll gain: Peer Review, Innovation, Promotional Strategies, Market Share, Global Marketing, Marketing, Strategic Marketing, Competitive Analysis, Business Strategies, New Product Development, Product Improvement, Benchmarking, Product Strategy, Brand Strategy, Growth Strategies, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On

      Skills you'll gain: Kibana, Data Import/Export, Restful API, Data Mapping, Data Visualization Software, Data Integration, Query Languages, Time Series Analysis and Forecasting, Dashboard, Data Management, Apache Kafka, Histogram, Information Architecture, NoSQL, Performance Tuning, Software Installation, Amazon Web Services, Security Information and Event Management (SIEM), System Monitoring, Data Maintenance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Data Analysis with Pandas and Python

      Skills you'll gain: Pandas (Python Package), Data Import/Export, Matplotlib, Pivot Tables And Charts, Jupyter, Data Visualization Software, Microsoft Excel, Data Analysis, Text Mining, Data Manipulation, Data Cleansing, NumPy, Data Analysis Software, Data Wrangling, Time Series Analysis and Forecasting, Data Transformation, Python Programming, Data Structures, Integrated Development Environments, Development Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Cybersecurity: AI-Powered Tabletops & Training

      Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, Cross-Functional Collaboration, Prompt Engineering, Threat Modeling, Cyber Security Strategy, Cybersecurity, Scenario Testing, Complex Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Field BIM

      Skills you'll gain: Building Information Modeling, Construction Management, Construction, Construction Engineering, Autodesk Revit, Commercial Construction, Construction Estimating, Emerging Technologies, Civil and Architectural Engineering, Architectural Engineering, Facility Management, Collaborative Software, Cloud Computing, 3D Modeling, Document Management, Visualization (Computer Graphics), Data Integration, Internet Of Things, Estimation, Digital Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Aptly

      TikTok for Business

      Skills you'll gain: TikTok, Social Media Content, Social Media Marketing, Social Media Strategy, Content Creation, Marketing, Brand Awareness, Marketing Strategy and Techniques, Content Strategy, Customer Engagement, Video Editing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…106107108…248

    In summary, here are 10 of our most popular customer insights courses

    • Technology and Product Planning: Johns Hopkins University
    • Digital Transformation: Illinois Tech
    • The Importance and Power of Music in our Society: Universiteit Leiden
    • Upgrade Your Marketing Strategy with Microsoft Copilot: Microsoft
    • User Experience in Game Design: Epic Games
    • Boosting Productivity through the Tech Stack: Salesforce
    • International Marketing & Cross Industry Growth Capstone Project : Yonsei University
    • Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On: Packt
    • Data Analysis with Pandas and Python: Packt
    • ChatGPT + Cybersecurity: AI-Powered Tabletops & Training: Vanderbilt University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok