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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • U

      UNSW Sydney (The University of New South Wales)

      Designing the Future of Work

      Skills you'll gain: Design Thinking, Business Transformation, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Adaptability, Innovation, Service Design, Forecasting, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      305 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IIMA - IIM Ahmedabad

      Supply Chain Digitization: Strategy and Design

      Skills you'll gain: Supply Chain Management, Supply Chain, Digital Transformation, Transportation Operations, Logistics Management, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Business Architecture, Warehouse Management, Operational Efficiency, Process Optimization, Internet Of Things, Blockchain, Real Time Data, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Demand management: Breaking down today’s commercial silos

      Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      362 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Programming Fundamentals in Kotlin

      Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Programming Principles, Android Development, Data Structures, Computer Programming, Mobile Development, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      325 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      New Venture Finance: Startup Funding for Entrepreneurs

      Skills you'll gain: Entrepreneurial Finance, Sales Presentation, Entrepreneurship, Capital Markets, Finance, Fundraising, Private Equity, Business Valuation, Contract Negotiation, Financial Modeling, Investments, Due Diligence, Business Planning, Cash Flows, Presentations, Storytelling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Leading People and Teams Capstone

      Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Team Leadership, Organizational Leadership, Leadership and Management, Professional Development, Recruitment, Talent Management, Self-Awareness, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      541 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      69 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Introduction to Image Processing

      Skills you'll gain: Image Analysis, Matlab, Computer Vision, Spatial Data Analysis, Quantitative Research, Graphical Tools, Data Access, Data Import/Export

      4.8
      Rating, 4.8 out of 5 stars
      ·
      174 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      71 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Strategic HRM: Talent, Performance, Compensation Design

      Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Compensation Management, Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, Employee Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Distributed Programming in Java

      Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Distributed Computing, Java, Software Architecture, Systems Architecture, Programming Principles, Servers, Algorithms, Network Protocols

      4.6
      Rating, 4.6 out of 5 stars
      ·
      501 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Database Design and Operational Business Intelligence

      Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Data Storytelling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      228 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…106107108…401

    In summary, here are 10 of our most popular customer experience courses

    • Designing the Future of Work: UNSW Sydney (The University of New South Wales)
    • Supply Chain Digitization: Strategy and Design: IIMA - IIM Ahmedabad
    • Demand management: Breaking down today’s commercial silos: ESSEC Business School
    • Programming Fundamentals in Kotlin: Meta
    • New Venture Finance: Startup Funding for Entrepreneurs: University of Maryland, College Park
    • Leading People and Teams Capstone: University of Michigan
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • Introduction to Image Processing: MathWorks
    • Introduction to Tech Sales: Coursera Instructor Network
    • Strategic HRM: Talent, Performance, Compensation Design: Coursera Instructor Network

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