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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      453 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Content Marketing Using Generative AI

      Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Consumer Behaviour, Persona Development

      4.1
      Rating, 4.1 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of California, Irvine

      Introduction to Learning Transfer and Life Long Learning (3L)

      Skills you'll gain: Training and Development, Training Programs, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Learning Strategies, Overcoming Obstacles

      4.5
      Rating, 4.5 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use SurveyMonkey to Create a Survey and Analyze Results

      Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Business Software, Data Presentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      418 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      Цифровий маркетинг і електронна комерція від Google

      Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Paid media, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Target Audience, Search Engine Optimization, Advertising Mail, Customer Relationship Management, Customer Retention, E-Commerce, Marketing Analytics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Flutter and Dart: Developing iOS, Android, and Mobile Apps

      Skills you'll gain: Flutter (Software), Mobile Development, iOS Development, Apple iOS, User Interface (UI), Android Development, User Interface and User Experience (UI/UX) Design, Application Development, Cross Platform Development, Application Programming Interface (API), Software Development Tools, Debugging, Object Oriented Programming (OOP)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project: Generative AI Applications with RAG and LangChain

      Skills you'll gain: Generative AI, Large Language Modeling, Natural Language Processing, User Interface (UI), Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Digital Supply Chain

      Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Business-To-Consumer, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making, Customer Insights

      4.5
      Rating, 4.5 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Practical Python for AI Coding 1

      Skills you'll gain: NumPy, Python Programming, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Programming Principles, Tensorflow, Data Structures, Development Environment, Keras (Neural Network Library), Jupyter, Program Development, Integrated Development Environments, Computer Programming Tools, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business & Technology

      Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Design Thinking, Business Transformation, Strategic Leadership, Product Lifecycle Management, Global Marketing, Entrepreneurship, Business Communication, Artificial Intelligence, Change Management, Organizational Leadership, Business Modeling, Generative AI, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Applied Machine Learning, New Product Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Unleash Your Project Management Potential

      Skills you'll gain: Generative AI, Project Management, Workflow Management, Project Management Life Cycle, Prompt Engineering, ChatGPT, Team Building, Project Planning, Microsoft Copilot, Project Documentation, Risk Management, Business Ethics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      102 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
    • Generative AI: Supercharge Your Product Management Career: SkillUp EdTech
    • Introduction to Learning Transfer and Life Long Learning (3L): University of California, Irvine
    • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
    • Цифровий маркетинг і електронна комерція від Google: Google
    • Flutter and Dart: Developing iOS, Android, and Mobile Apps: IBM
    • Project: Generative AI Applications with RAG and LangChain: IBM
    • Retail Digital Supply Chain: University of Pennsylvania
    • Practical Python for AI Coding 1: Korea Advanced Institute of Science and Technology(KAIST)

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