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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Digital Communication and Emotion

      Skills you'll gain: Media and Communications, Digital Communications, Interpersonal Communications, De-escalation Techniques

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IBM

      DataOps Methodology

      Skills you'll gain: Data Governance, Data Strategy, Data Management, Data Modeling, Data Quality, Data Literacy, Data Integration, Metadata Management, Data Transformation, Data-Driven Decision-Making, Business Priorities, Data Pipelines, Sprint Retrospectives, Continuous Improvement Process, Sprint Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Owner: Essential Skills and Tools for Innovation

      Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Product Planning, Sprint Planning, Product Management, User Story, Strategic Planning, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Release Management

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Launching Your Freelancing Business

      Skills you'll gain: Service Improvement, Business Process Automation, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Lead Generation, Professional Networking, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      51 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots

      Skills you'll gain: OpenAI, ChatGPT, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, Web Applications, Python Programming, UI Components

      4.2
      Rating, 4.2 out of 5 stars
      ·
      11 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      What is Technology Entrepreneurship and Innovation?

      Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Capstone: Design Thinking for IS in Business

      Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Advanced C# Programming in .NET Core

      Skills you'll gain: C# (Programming Language), Software Architecture, .NET Framework, Object Oriented Design, Distributed Computing, Scalability, Object Oriented Programming (OOP), Software Design Patterns, Microservices, Debugging, MongoDB, Data Access, Model View Controller, Performance Tuning, Maintainability, NoSQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Networking Fundamentals and Physical Networks

      Skills you'll gain: OSI Models, Network Troubleshooting, Network Model, TCP/IP, Network Protocols, Networking Hardware, Local Area Networks, General Networking, Computer Networking, Network Infrastructure, Hardware Troubleshooting, Network Switches

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      Kubernetes Basics for DevOps

      Skills you'll gain: Kubernetes, Microservices, Containerization, Cloud-Native Computing, Docker (Software), DevOps, Application Deployment, YAML, General Networking, Scalability, Command-Line Interface

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Analyze Data in a Model Car Database with MySQL Workbench

      Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Security with AWS: Identity and Access Management (IAM)

      Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Role-Based Access Control (RBAC), User Accounts, Cloud Security, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer journey courses

    • Digital Communication and Emotion: Arizona State University
    • DataOps Methodology : IBM
    • Product Owner: Essential Skills and Tools for Innovation: SkillUp EdTech
    • Launching Your Freelancing Business: California Institute of the Arts
    • GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots: Coursera Project Network
    • What is Technology Entrepreneurship and Innovation?: Arizona State University
    • Capstone: Design Thinking for IS in Business: Howard University
    • Advanced C# Programming in .NET Core: EDUCBA
    • Networking Fundamentals and Physical Networks: Packt
    • Kubernetes Basics for DevOps: KodeKloud

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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