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Results for "understand how to think like a customer and put yourself in their shoes"
Duke University
Skills you'll gain: Persuasive Communication, Research, Interpersonal Communications, Interactive Learning
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Creative Problem-Solving, Generative AI, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Creativity, Teaching, Interactive Learning, Instructional Strategies, Lesson Planning, Student Engagement, Problem Solving, Curiosity, Resourcefulness, Curriculum Planning, Instructional and Curriculum Design, Natural Language Processing, Critical Thinking
Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Artificial Intelligence, Python Programming
Skills you'll gain: Artificial Intelligence, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Emerging Technologies, Natural Language Processing
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
The State University of New York
Skills you'll gain: Business Writing, Personal Attributes, Concision, Organizational Skills, Professional Development, Peer Review, Action Oriented, Talent Recruitment, Detail Oriented
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Stress Management, Self-Awareness, Adaptability
DeepLearning.AI
Skills you'll gain: Deep Learning, Statistical Analysis, Risk Modeling, Treatment Planning, Decision Tree Learning, Predictive Modeling, Applied Machine Learning, Feature Engineering, Patient Treatment, Image Analysis, Predictive Analytics, Machine Learning, Random Forest Algorithm, Forecasting, Unstructured Data, Data Processing, Artificial Intelligence, Classification And Regression Tree (CART), Data Manipulation, Text Mining
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Think Again I: How to Understand Arguments: Duke University
- CVS Health Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- Generative AI and ChatGPT for K-12 Educators: Vanderbilt University
- Machine Learning: DeepLearning.AI
- Introduction to Artificial Intelligence (AI): IBM
- Customer Relationship Management: Starweaver
- How to Write a Resume (Project-Centered Course): The State University of New York
- Financial Markets: Yale University
- Introduction to Psychology : Yale University