• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Retention
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer retention"

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      As CompetĂȘncias do Especialista no Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      AI in Digital Marketing

      Skills you'll gain: AI Personalization, Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, Content Marketing, Generative AI, Social Media Marketing, Customer experience improvement, Data-Driven Decision-Making, Artificial Intelligence, Marketing Automation, Social Media, Customer Analysis, Customer Insights, Business Ethics, Predictive Analytics

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Analyze Tweet Engagement with Twitter Analytics

      Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Performance Analysis, Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Collection and Integration

      Skills you'll gain: Web Scraping, Data Integration, Data Cleansing, Data Import/Export, Data Quality, Data Processing, Data Collection, Data Manipulation, SQL, Databases, Query Languages, Extensible Markup Language (XML), Pandas (Python Package), Application Programming Interface (API)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Transforming Your Company's Data Analytics

      Skills you'll gain: Data Storytelling, Digital Transformation, Data Presentation, Data Visualization, Data-Driven Decision-Making, Business Transformation, Data Literacy, Infographics, Persuasive Communication, Customer experience strategy (CX), Employee Engagement, Data Strategy, Data Science, Storytelling, Analytics, Influencing, Agile Methodology, Organizational Change, Business Analytics, Leadership

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Bending the Curve: Climate Change Solutions

      Skills you'll gain: Energy and Utilities, Mitigation, Social Justice, Electric Power Systems, Community Organizing, International Relations, Pollution Prevention, Social Sciences, Community Development, Socioeconomics, Consumer Behaviour, Environmental Policy, Environment, Environmental Engineering, Natural Resource Management, Persuasive Communication, Physical Science, Economics, Transportation Operations, Corporate Sustainability

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidad de Palermo

      Product Management, VisiĂłn y Estrategia

      Skills you'll gain: Product Strategy, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      No-Code Machine Learning Using Amazon AWS SageMaker Canvas

      Skills you'll gain: AWS SageMaker, Applied Machine Learning, Machine Learning, Amazon Web Services, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Data Processing, Version Control, Amazon S3, Data Validation, Cloud Services

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building Your Artistic Brand

      Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Social Media Marketing, Competitive Analysis, Brand Awareness, Market Analysis, Customer Engagement, Professional Networking, Marketing Strategies, Social Media Strategy, Performing Arts, Content Strategy, Entrepreneurship

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UniversitĂ  di Napoli Federico II

      Data Visualization: Analisi dei dati con Tableau

      Skills you'll gain: Interactive Data Visualization, Tableau Software, Dashboard, Data Storytelling, Data Visualization Software, Peer Review, Data Presentation, Data Integration, Geographic Information Systems, Spatial Analysis, Business Intelligence, Data Manipulation, Data Analysis, Exploratory Data Analysis, Data Transformation, Data Sharing, Data Cleansing, Data Access, Time Series Analysis and Forecasting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IE Business School

      Network Externalities, Platform Markets and Sharing

      Skills you'll gain: Market Dynamics, Economics, Telecommunications, Consumer Behaviour, Market Trend, Network Analysis, Business Modeling, Business Strategies

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create User Stories in Miro

      Skills you'll gain: User Story, Backlogs, Product Roadmaps, User Requirements Documents, Sprint Planning, Wireframing, Product Planning, Agile Methodology, Prioritization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Searches related to customer retention

    improving customer retention
    customer value, acquisition, and retention
    1
99100101
150

    In summary, here are 10 of our most popular customer retention courses

    • As CompetĂȘncias do Especialista no Sucesso do Cliente: Fundação Instituto de Administração
    • AI in Digital Marketing: University of Maryland, College Park
    • How to Analyze Tweet Engagement with Twitter Analytics: Coursera Project Network
    • Data Collection and Integration: University of Colorado Boulder
    • Transforming Your Company's Data Analytics: University of Maryland, College Park
    • Bending the Curve: Climate Change Solutions: University of California San Diego
    • Product Management, VisiĂłn y Estrategia: Universidad de Palermo
    • No-Code Machine Learning Using Amazon AWS SageMaker Canvas: Packt
    • Building Your Artistic Brand: University of Colorado Boulder
    • Data Visualization: Analisi dei dati con Tableau: UniversitĂ  di Napoli Federico II

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrackÂź Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok