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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Design and Build a Data Warehouse for Business Intelligence Implementation

      Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Database Design, PostgreSQL, SQL, Analytical Skills, Query Languages, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      291 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Technical Managerial Written Skills

      Skills you'll gain: Proposal Writing, Business Writing, Grammar, Technical Writing, Writing, Business Correspondence, Editing, Concision, Persuasive Communication, Target Audience, Communication, Leadership

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA A+ Certification Core 2 (220-1102)

      Skills you'll gain: Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, TCP/IP, Mobile Security, Information Systems Security, Linux, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Systems Engineering and Program Management

      Skills you'll gain: Failure Analysis, Systems Engineering, Cost Management, Scope Management, Engineering Management, Requirements Management, Risk Management, Program Management, Project Controls, Project Management, Design Reviews, Earned Value Management, Contract Management, Work Breakdown Structure, Change Management, Project Documentation

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      42 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      T

      Tecnológico de Monterrey

      Presentaciones de Alto Impacto con IA

      Skills you'll gain: Presentations, Public Speaking, Communication, Verbal Communication Skills, Technical Communication, Graphic and Visual Design, Storytelling, Design, Creative Design, Aesthetics

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Funding, with Goldman Sachs 10,000 Women

      Skills you'll gain: Grant Applications, Business Development, Financial Planning, Growth Strategies, Business Strategy, Financial Analysis, Mergers & Acquisitions, Loans, Fundraising, Stakeholder Communications, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      239 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Introduction to Computer Vision

      Skills you'll gain: Image Analysis, Computer Vision, Matlab, Data Mapping, Geospatial Information and Technology, Feature Engineering, Medical Imaging, Visualization (Computer Graphics), Applied Machine Learning, Geometric Dimensioning And Tolerancing, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Driven Decision Making

      Skills you'll gain: Statistical Hypothesis Testing, Correlation Analysis, Statistical Analysis, Statistical Software, Statistical Methods, Probability & Statistics, Data Analysis, Data Visualization, R Programming, Statistical Inference, Variance Analysis, Sampling (Statistics)

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Algorithmic Solutions: Design, Problem Solving, Reporting

      Skills you'll gain: Algorithms, Technical Communication, Pseudocode, Computational Thinking, Solution Design, Programming Principles, Software Design, Theoretical Computer Science, Data Structures, Problem Management, Computer Science

      4.4
      Rating, 4.4 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Basic System Programming on IBM Z

      Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, System Programming, Operating Systems, Data Management, File Systems, System Configuration, Transaction Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      359 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Exploring Generative AI for Learning Design

      Skills you'll gain: Generative AI, Ideation, Education Software and Technology, Prompt Engineering, Artificial Intelligence, Design, Creative Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Foundations of Strategic Communications

      Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Technical Management, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

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    1…979899…226

    In summary, here are 10 of our most popular technical support courses

    • Design and Build a Data Warehouse for Business Intelligence Implementation: University of Colorado System
    • Technical Managerial Written Skills: University of Colorado Boulder
    • CompTIA A+ Certification Core 2 (220-1102): Packt
    • Systems Engineering and Program Management: University of Colorado Boulder
    • Presentaciones de Alto Impacto con IA: Tecnológico de Monterrey
    • Fundamentals of Funding, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Introduction to Computer Vision: MathWorks
    • Data Driven Decision Making: University of Colorado Boulder
    • Algorithmic Solutions: Design, Problem Solving, Reporting: Coursera Instructor Network
    • Basic System Programming on IBM Z: IBM

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