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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A2-B1 CEFR: Low-Intermediate

      Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      546 reviews

      Intermediate · Specialization · 3 - 6 Months

    • S

      Sapienza University of Rome

      Recovering the Humankind's Past and Saving the Universal Heritage

      Skills you'll gain: Ancient History, 3D Modeling, Scientific Methods, Anthropology, Investigation, Data Modeling, Cultural Diversity, Art History, Research, Timelines, Data Management, Data Collection

      4.4
      Rating, 4.4 out of 5 stars
      ·
      301 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Presentations: Speaking so that People Listen

      Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Non-Verbal Communication, Communication, Constructive Feedback, Stress Management, Organizational Skills, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      376 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a Lean Six Sigma

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      608 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      UX Research at Scale: Surveys, Analytics, Online Testing

      Skills you'll gain: Surveys, UI/UX Research, User Research, Survey Creation, Sampling (Statistics), A/B Testing, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Sample Size Determination, Analytics, Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      207 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Planning and Execution

      Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Embedded Hardware and Operating Systems

      Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Operating Systems, Real-Time Operating Systems, Wireless Networks, System Programming, Hardware Architecture, Simulations, C (Programming Language), Network Protocols

      4.1
      Rating, 4.1 out of 5 stars
      ·
      625 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Business Analyst (ECBA) Certificate Preparation 

      Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Risk Analysis, Process Improvement, User Story, Project Management, Risk Management, Plan Execution, Project Planning, Analysis, Business Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      48 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of Alberta

      Problem Solving, Python Programming, and Video Games

      Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Application Development, Debugging, Problem Management, Functional Testing, Test Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      233 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Michigan

      Introduction to 3D Modeling

      Skills you'll gain: 3D Modeling, Design Elements And Principles, Visualization (Computer Graphics), Computer-Aided Design, Design, Mechanical Design, Architectural Design, Virtual Environment, Creativity

      4.2
      Rating, 4.2 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      World Design for Video Games

      Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Art History, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      818 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…979899…401

    In summary, here are 10 of our most popular customer experience courses

    • Small Business Marketing Using YouTube: Coursera Project Network
    • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
    • Recovering the Humankind's Past and Saving the Universal Heritage: Sapienza University of Rome
    • Presentations: Speaking so that People Listen: University of California, Irvine
    • Introducción a Lean Six Sigma: Tecnológico de Monterrey
    • UX Research at Scale: Surveys, Analytics, Online Testing: University of Michigan
    • Project Planning and Execution: University of Colorado Boulder
    • Embedded Hardware and Operating Systems: EIT Digital
    • Business Analyst (ECBA) Certificate Preparation : SkillUp EdTech
    • Problem Solving, Python Programming, and Video Games: University of Alberta

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