• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • N

      Northeastern University

      Intro to Improving the Patient Experience Through Analytics

      Skills you'll gain: Care Management, Health Informatics, Patient Education and Support, Patient Safety, Health Care, Analytics, Data Analysis, Predictive Analytics, Big Data, Data-Driven Decision-Making, Decision Support Systems, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Copenhagen

      Personalised Medicine from a Nordic Perspective

      Skills you'll gain: Precision Medicine, Health Informatics, Healthcare Ethics, Patient Education And Counseling, Patient Treatment, Risk Management, Health Policy, Risk Analysis, Data-Driven Decision-Making, Medical Science and Research, Healthcare Industry Knowledge, Health Care, Health Care Procedure and Regulation, Preventative Care, Health Systems, Clinical Research, Pharmaceuticals, Data Ethics, Biostatistics, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Engineering Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Technical Communication, Professional Development, Data Strategy, Data Ethics, Data Infrastructure, Data Pipelines, Verbal Communication Skills, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Setting Up a Digital Library with EPIC

      Skills you'll gain: Education Software and Technology, Differentiated Instruction, Learning Management Systems, Student Engagement, Literacy, Curriculum Planning, Digital Publishing, Classroom Management, Blended Learning, Student Support and Services, Resource Allocation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Nursing Informatics Training and Education

      Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Nursing Management, Clinical Leadership, Nursing, Learning Management Systems, Education Software and Technology, Electronic Medical Record, Patient Safety

      4.8
      Rating, 4.8 out of 5 stars
      ·
      98 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Linux Troubleshooting and System Recovery

      Skills you'll gain: Disaster Recovery, Linux Administration, Systems Administration, Network Troubleshooting, Linux Commands, Linux, System Support, File Management, System Monitoring, System Configuration, Command-Line Interface, Virtual Machines, OS Process Management, User Accounts

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Acute and Chronic Rhinosinusitis: A Comprehensive Review

      Skills you'll gain: Surgery, Chronic Diseases, Acute Care, Internal Medicine, Patient Evaluation, Primary Care, Medical Management, Infectious Diseases, Patient Treatment, Respiratory Care, Anatomy, Pharmacotherapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      672 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Customer Relationship Building, Business, Communication, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Mail and Calendar Applications: Outlook

      Skills you'll gain: Email Security, Microsoft Outlook, Calendar Management, Gmail, Setting Appointments, Meeting Facilitation, Organizational Skills, Google Workspace, Scheduling, Administrative Support and Clerical Tasks, Productivity Software, Collaborative Software, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      AI for Design and Optimization

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Computer-Aided Design, Design Thinking, Technical Design, Machine Learning Methods, Machine Learning, Artificial Neural Networks, Data-Driven Decision-Making, Deep Learning, Applied Machine Learning, Machine Learning Algorithms, Algorithms

      4.1
      Rating, 4.1 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Politecnico di Milano

      Being a researcher (in Information Science and Technology)

      Skills you'll gain: Scientific Methods, Data Ethics, Ethical Standards And Conduct, Innovation, Intellectual Property, Technical Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Getting Started with Leadership

      Skills you'll gain: Stakeholder Management, Organizational Change, Time Management, Organizational Leadership, Leadership and Management, Organizational Structure, Business Leadership, Leadership, Executive Presence, Leadership Development, Influencing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      84 reviews

      Advanced · Course · 1 - 4 Weeks

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…969798…226

    In summary, here are 10 of our most popular technical support courses

    • Intro to Improving the Patient Experience Through Analytics: Northeastern University
    • Personalised Medicine from a Nordic Perspective: University of Copenhagen
    • Data Engineering Career Guide and Interview Preparation: IBM
    • Setting Up a Digital Library with EPIC: Coursera Project Network
    • Nursing Informatics Training and Education: University of Minnesota
    • Advanced Linux Troubleshooting and System Recovery: Packt
    • Acute and Chronic Rhinosinusitis: A Comprehensive Review: Icahn School of Medicine at Mount Sinai
    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
    • Get Started with Mail and Calendar Applications: Outlook: SkillUp EdTech
    • AI for Design and Optimization: University of Michigan

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok