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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Basic Image Classification with TensorFlow

      Skills you'll gain: Keras (Neural Network Library), Tensorflow, Image Analysis, Artificial Neural Networks, Deep Learning, Machine Learning Methods, Computer Vision

      4.6
      Rating, 4.6 out of 5 stars
      ·
      845 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Advanced Prompt Engineering for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, Verification And Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      306 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • D

      Duke University

      Copyright for Multimedia

      Skills you'll gain: Intellectual Property, Data Sharing, Multimedia, Music, Video Production, Electronic Media, Law, Regulation, and Compliance, Photography

      4.6
      Rating, 4.6 out of 5 stars
      ·
      417 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Building High-Performing Teams

      Skills you'll gain: Team Management, Teamwork, Employee Coaching, Goal Setting, Team Performance Management, Emotional Intelligence, Change Management, Self-Awareness, Collaboration, Virtual Teams, Conflict Management, Mindfulness, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      529 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Hospitality Luxury Brand Management

      Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Revenue Management, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Leeds

      Fundamental Skills in Engineering Design

      Skills you'll gain: Engineering Design Process, Engineering Management, Product Lifecycle Management, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design, Safety Assurance, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      181 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      New Venture Finance: Startup Funding for Entrepreneurs

      Skills you'll gain: Entrepreneurial Finance, Sales Presentation, Entrepreneurship, Capital Markets, Finance, Fundraising, Private Equity, Business Valuation, Contract Negotiation, Financial Modeling, Investments, Due Diligence, Business Planning, Cash Flows, Presentations, Storytelling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Database Structures and Management with MySQL

      Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Design, Database Systems, Relational Databases, SQL, Database Development, Query Languages, Data Integrity, Data Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      515 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      400 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Emotional Intelligence in Leadership

      Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Self-Discipline, Communication, Active Listening, Stress Management, Decision Making, Mindfulness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Embedded Hardware and Operating Systems

      Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Operating Systems, Real-Time Operating Systems, Wireless Networks, System Programming, Hardware Architecture, Simulations, C (Programming Language), Network Protocols

      4.1
      Rating, 4.1 out of 5 stars
      ·
      625 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…959697…401

    In summary, here are 10 of our most popular customer experience courses

    • Basic Image Classification with TensorFlow: Coursera Project Network
    • Advanced Prompt Engineering for Everyone: Vanderbilt University
    • Small Business Marketing Using YouTube: Coursera Project Network
    • Copyright for Multimedia: Duke University
    • Building High-Performing Teams: University of Pennsylvania
    • Hospitality Luxury Brand Management: Starweaver
    • Fundamental Skills in Engineering Design: University of Leeds
    • New Venture Finance: Startup Funding for Entrepreneurs: University of Maryland, College Park
    • Database Structures and Management with MySQL: Meta
    • Agile Project Management: University of Colorado Boulder

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