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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Facebook Business Page

      Skills you'll gain: Facebook, Social Media, Social Media Management, Instagram, Administrative Support, Customer Communications Management, Content Development and Management, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      106 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Formwork for concreting

      Skills you'll gain: Construction, Construction Engineering, Building Codes, Construction Management, Building Information Modeling, Construction Estimating, Cost Estimation, Structural Engineering, Blueprint Reading, Architectural Drawing, Engineering Drawings, Civil and Architectural Engineering, Construction Inspection, Engineering Practices, Visualization (Computer Graphics), Failure Analysis, Safety Assurance, Engineering Calculations, Safety Training, Fall Protection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Material Extrusion

      Skills you'll gain: Manufacturing Processes, Mechanical Engineering, 3D Modeling, Experimentation, Computer-Aided Design, Engineering, Scientific, and Technical Instruments, Research, Data Analysis Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Cloud Support Associates

      Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI: Labor and the Future of Work

      Skills you'll gain: Generative AI, Automation, Workforce Development, Labor Relations, Human Resources, Workforce Management, Artificial Intelligence, Emerging Technologies, Workforce Planning, Global Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

      Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Support Vector Machines in Python, From Start to Finish

      Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Pandas (Python Package), Data Visualization, Data Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      155 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Management and financial accounting: Know your numbers 1

      Skills you'll gain: Governance, Management Accounting, Budgeting, Financial Modeling, Accounting, Financial Analysis, Forecasting, Financial Management, Financial Accounting, Financial Statements, Business Management, Bookkeeping, Organizational Strategy, Strategic Decision-Making, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      315 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Best Practices in Planning DE&I Interventions

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity Training, Human Resource Strategy, Employee Retention, Human Resources, Recruitment Strategies, Workforce Development, Organizational Effectiveness, Plan Execution, Talent Acquisition, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      58 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Music Production: Crafting Award-Worthy Songs

      Skills you'll gain: Music Theory, Musical Composition, Music, Instrumental Music, Post-Production, Media Production, Editing, Creativity, System Configuration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Cost Accounting: Decision Making

      Skills you'll gain: Cost Accounting, Management Accounting, Operating Cost, Cost Management, Strategic Decision-Making, Profit and Loss (P&L) Management, Product Assortment, Price Negotiation, Capacity Management, Decision Making, Forecasting, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      80 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data-Driven Decision-Making for Agile Organizations

      Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Customer Analysis, Performance Measurement, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Real Time Data, Business Intelligence, Critical Thinking and Problem Solving, Complex Problem Solving, Management Reporting, Analytics, Business Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 4 Weeks

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    1…939495…226

    In summary, here are 10 of our most popular technical support courses

    • Create a Facebook Business Page: Coursera Project Network
    • Formwork for concreting: L&T EduTech
    • Material Extrusion: Arizona State University
    • GenAI for Cloud Support Associates: Coursera Instructor Network
    • Generative AI: Labor and the Future of Work: University of Michigan
    • Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Support Vector Machines in Python, From Start to Finish: Coursera Project Network
    • Management and financial accounting: Know your numbers 1: Macquarie University
    • Best Practices in Planning DE&I Interventions: Rice University
    • Music Production: Crafting Award-Worthy Songs: GRAMMY GO

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