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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Meta

      Data Analytics Methods for Marketing

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Customer Relationship Management, Data Management, Sales Process, Data Visualization, Business Process Automation, Salesforce Development, User Accounts, Application Deployment, End User Training and Support, Ad Hoc Reporting, Collaborative Software, Workflow Management, Cloud Computing, Sales Management, Security Management, Customer Relationship Management (CRM) Software, Business Reporting, Lead Generation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      44 reviews

      Beginner · Specialization · 1 - 3 Months

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      ChatGPT Prompt Engineering for Developers

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, Application Programming Interface (API), Application Development, Jupyter

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Project · Less Than 2 Hours

    • T

      Technion - Israel Institute of Technology

      Traditional herbal medicine in supportive cancer care: From alternative to integrative

      Skills you'll gain: Oncology, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Treatment, Treatment Planning, Medical History Documentation, Healthcare Ethics, Care Coordination, Clinical Research, Cultural Sensitivity, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      تحليلات البيانات من Google

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Ggplot2, Data Integration, Data Literacy, Dashboard, Data Integrity, Data Collection, Interviewing Skills, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • T

      The Hong Kong University of Science and Technology

      Understanding Modern Physics II: Quantum Mechanics and Atoms

      Skills you'll gain: Physics, Laboratory Experience, Experimentation, Advanced Mathematics, Physical Science, Mathematical Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Design Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy

      4.2
      Rating, 4.2 out of 5 stars
      ·
      326 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Aptly

      Getting Started with TikTok

      Skills you'll gain: TikTok, Storytelling, Video Editing, Content Creation, Social Media Content, Social Media, Social Media Marketing, User Research, Business Marketing, Customer Engagement, User Accounts, Demography

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Shanghai Jiao Tong University

      当代应用心理学

      Skills you'll gain: Human Factors, Consumer Behaviour, Psychological Evaluations, Psychology, Organizational Effectiveness, Occupational Safety And Health, Mental Health, Professional Development, Emotional Intelligence, Criminal Investigation and Forensics, People Management, Behavioral Health, Market Research, Leadership, Decision Making, Self-Awareness, Scientific Methods, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Market and Competition in Pricing Strategy

      Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business Consultants

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Business Consulting, Leadership, Management Consulting, Interactive Learning, AI Personalization, Customer Insights, Automation, Business Process Automation, Solution Design, Ethical Standards And Conduct, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Data Analytics Methods for Marketing: Meta
    • Salesforce Admin Certification: LearnKartS
    • Data Science for Business Innovation: EIT Digital
    • ChatGPT Prompt Engineering for Developers: DeepLearning.AI
    • Traditional herbal medicine in supportive cancer care: From alternative to integrative: Technion - Israel Institute of Technology
    • تحليلات البيانات من Google: Google
    • Understanding Modern Physics II: Quantum Mechanics and Atoms: The Hong Kong University of Science and Technology
    • Leadership Through Design Innovation: Northwestern University
    • Getting Started with TikTok: Aptly
    • 当代应用心理学: Shanghai Jiao Tong University

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