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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Combining and Analyzing Complex Data

      Skills you'll gain: Statistical Analysis, Statistical Software, Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Probability & Statistics, Information Privacy

      4.1
      Rating, 4.1 out of 5 stars
      ·
      63 reviews

      Mixed · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Building and Managing Superior Skills

      Skills you'll gain: Generative AI Agents, Peer Review, Training Programs, Professional Development, Goal Setting, Personal Development, People Development, Human Capital, Talent Management, Performance Appraisal, Job Analysis, Self-Awareness, Coaching, Recruitment Strategies, Constructive Feedback, Benchmarking, Large Language Modeling, Portfolio Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      149 reviews

      Intermediate · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Introdução ao Big Data

      Skills you'll gain: Big Data, Internet Of Things, Network Analysis, Text Mining, Apache Hadoop, Business Intelligence, Data Analysis Software, Unstructured Data, Analytics, Real Time Data, Cloud Computing, Data Storage, Data Science, Marketing Analytics, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Mining Project

      Skills you'll gain: Data Mining, Data Integration, Data Science, Data Analysis, Data Presentation, Exploratory Data Analysis, Data Collection, Technical Communication, Technical Writing

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • H

      HEC Paris

      Become a changemaker, build a career with purpose and impact

      Skills you'll gain: Self-Awareness, Innovation, Personal Development, Empowerment, Entrepreneurship, Action Oriented, Creative Problem-Solving, Community Development, Social Work, Professional Development, Visionary, Business Transformation, Initiative and Leadership, Corporate Sustainability, Organizational Change, Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Product Managers

      Skills you'll gain: Agile Product Development, Product Management, Generative AI, Product Development, AI Personalization, New Product Development, Product Lifecycle Management, Ideation, Technical Product Management, Data Ethics, Market Analysis, Customer Analysis, Process Development, Brainstorming, Technical Documentation, Artificial Intelligence, Business Ethics

      3.7
      Rating, 3.7 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      PMP Formulas

      Skills you'll gain: Earned Value Management, Project Schedules, Excel Formulas, Procurement, Scheduling, Financial Analysis, Project Performance, Spreadsheet Software, Cost Management, Project Estimation, Microsoft Excel, Investment Management, Project Management Institute (PMI) Methodology, Return On Investment, Variance Analysis, Forecasting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Virginia

      Bacterial Bioinformatics

      Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Scientific Visualization, Taxonomy, Command-Line Interface, Data Integration, Data Import/Export, Data Storage, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      255 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Apoio Técnico de TI da Google

      Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, IT Infrastructure, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Network Security, Application Security, Cybersecurity, Help Desk Support, File Systems, Network Architecture, Server Administration, Software Installation, Computer Hardware, Technical Support

      4.9
      Rating, 4.9 out of 5 stars
      ·
      238 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Instructor Network

      GenAI for Computer Support Specialists (IT Support)

      Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation

      3.9
      Rating, 3.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1b

      Skills you'll gain: Networking Hardware, General Networking, Wireless Networks, Network Architecture, Computer Networking, Network Protocols, Local Area Networks, TCP/IP, Network Routers, Network Switches, Wide Area Networks, System Configuration, Servers

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      289 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…919293…218

    In summary, here are 10 of our most popular customer journey courses

    • Combining and Analyzing Complex Data: University of Maryland, College Park
    • Building and Managing Superior Skills: The State University of New York
    • Introdução ao Big Data : Fundação Instituto de Administração
    • Behavioral Marketing: Simplilearn
    • Data Mining Project: University of Colorado Boulder
    • Become a changemaker, build a career with purpose and impact: HEC Paris
    • GenAI for Product Managers: Coursera Instructor Network
    • PMP Formulas: Microsoft
    • Bacterial Bioinformatics: University of Virginia
    • Apoio Técnico de TI da Google: Google

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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