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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Strategic Communications in Technical Organizations

      Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Interpersonal Communications, Intercultural Competence, Target Audience, Business Writing, Strategic Communication, Ethical Standards And Conduct, Communication, Negotiation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Novartis

      Pharmacokinetics

      Skills you'll gain: Drug Interaction, Pharmacology, Pharmaceuticals, Laboratory Testing, Clinical Research, Laboratory Research, Clinical Trials

      4.9
      Rating, 4.9 out of 5 stars
      ·
      51 reviews

      Intermediate · Course · 1 - 4 Weeks

    • É

      École Polytechnique

      Seismology to Earthquake Engineering

      Skills you'll gain: Vibrations, Structural Engineering, Structural Analysis, Engineering Analysis, Civil Engineering, Engineering, Engineering Calculations, Mechanics, Risk Control, Simulation and Simulation Software, Mathematical Modeling, Experimentation, Laboratory Testing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 3 Months

    • I

      Intel

      Intel® Network Academy - Network Transformation 101

      Skills you'll gain: Software-Defined Networking, Computer Networking, Network Infrastructure, Infrastructure Architecture, Network Architecture, General Networking, Virtualization, Virtualization and Virtual Machines, Digital Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      496 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Superbosses: Managing Talent & Leadership

      Skills you'll gain: Talent Management, Professional Networking, Collaboration, Team Motivation, People Management, Talent Acquisition, Workforce Development, Entrepreneurship, Innovation, Leadership, Creativity, Employee Coaching, Mentorship, Employee Retention

      4.9
      Rating, 4.9 out of 5 stars
      ·
      163 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Implementing Supply Chain Analytics

      Skills you'll gain: Descriptive Analytics, Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Lemann

      Ensino Híbrido: Personalização e Tecnologia na Educação

      Skills you'll gain: Education Software and Technology, Technology Strategies, Innovation, Continuous Monitoring, End User Training and Support, Digital Transformation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      643 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Understanding & Preventing Workplace Sexual Harassment

      Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Labor Law, Conflict Management, Empowerment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Infonomics I: Business Information Economics and Data Monetization

      Skills you'll gain: Business Analytics, Analytics, Asset Management, Business Intelligence, Advanced Analytics, Digital Assets, Information Management, Data Analysis, Big Data, Business Valuation, Data Strategy, Performance Measurement, Business Economics, Data Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Data Storytelling

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Infographics, Data Ethics, Data Literacy, Data-Driven Decision-Making, Data Analysis, Drive Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      115 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Introduction to Cybersecurity Foundations

      Skills you'll gain: Cybersecurity, Cloud Computing, Network Monitoring, Command-Line Interface, General Networking, Linux, Windows PowerShell, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      487 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Getting Started with Generative AI API

      Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, ChatGPT, Image Analysis, Applied Machine Learning, Animations, Natural Language Processing, Visualization (Computer Graphics), Application Programming Interface (API), Computer Graphics, Text Mining, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Computer Vision, Graphic and Visual Design, Performance Tuning

      4
      Rating, 4 out of 5 stars
      ·
      30 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Strategic Communications in Technical Organizations: Johns Hopkins University
    • Pharmacokinetics: Novartis
    • Seismology to Earthquake Engineering: École Polytechnique
    • Intel® Network Academy - Network Transformation 101: Intel
    • Superbosses: Managing Talent & Leadership: Dartmouth College
    • Implementing Supply Chain Analytics: Unilever
    • Ensino Híbrido: Personalização e Tecnologia na Educação: Fundação Lemann
    • Understanding & Preventing Workplace Sexual Harassment: Coursera Instructor Network
    • Infonomics I: Business Information Economics and Data Monetization: University of Illinois Urbana-Champaign
    • Data Storytelling: Fractal Analytics

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