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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • U

      University of Glasgow

      Cultural impact of housing displacement gentrification

      Skills you'll gain: Research Methodologies, Social Justice, Cultural Diversity, Cultural Sensitivity, Socioeconomics, Community Development, Qualitative Research, Sociology, Social Sciences, Demography, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Figma, Sketch & Miro for UX Design

      Skills you'll gain: Usability Testing, User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Persona (User Experience), User Centered Design, Usability, Responsive Web Design, User Experience, Design Reviews, Design Research, User Interface and User Experience (UI/UX) Design, Human Centered Design, UI/UX Research, Interaction Design, Software Documentation, Mockups, Software Design Documents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Advanced · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Business Model Canvas

      Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      S.P. Jain Institute of Management and Research

      Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      What is Technology Entrepreneurship and Innovation?

      Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability for Business

      Skills you'll gain: Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Strategic Partnership, Systems Thinking, Procurement, Business Operations, Strategic Communication, Culture Transformation, Business Strategy, Business Transformation, Business Ethics, Strategic Leadership, Goal Setting, Compliance Management, Community Development, Business Strategies, Communication Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • T

      Technical University of Munich (TUM)

      From Zero to Hero - Digital Product Development From Scratch

      Skills you'll gain: MLOps (Machine Learning Operations), Product Development, User Experience Design, User Research, Human Centered Design, New Product Development, Design Thinking, Agile Product Development, Generative AI, Solution Design, AWS SageMaker, Innovation, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • A

      Alfaisal University | KLD

      التميز في خدمة وإسعاد المتعاملين

      Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

      4.9
      Rating, 4.9 out of 5 stars
      ·
      146 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Establish Clients for Life with Buyers

      Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Real Estate Transactions, Showrooms, Sales Prospecting, Customer Relationship Building, Sales Presentation, Selling Techniques, Property and Real Estate, Customer experience improvement, Contract Management, Contract Negotiation, Negotiation, Needs Assessment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Music Production: Crafting Award-Worthy Songs

      Skills you'll gain: Music Theory, Musical Composition, Music, Instrumental Music, Post-Production, Media Production, Editing, Creativity, System Configuration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…909192…247

    In summary, here are 10 of our most popular customer insights courses

    • Cultural impact of housing displacement gentrification: University of Glasgow
    • Figma, Sketch & Miro for UX Design: Coursera
    • Logistics Excellence: Rutgers the State University of New Jersey
    • Business Model Canvas: Coursera Project Network
    • Strategic Brand Management: S.P. Jain Institute of Management and Research
    • What is Technology Entrepreneurship and Innovation?: Arizona State University
    • Sustainability for Business: University of Colorado Boulder
    • From Zero to Hero - Digital Product Development From Scratch: Technical University of Munich (TUM)
    • Dell Technologies Technical Customer Support Specialist: Dell
    • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD

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