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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Instructor Network

      Leveraging Virtual Assistants for Personal Productivity

      Skills you'll gain: Productivity, Personal Development, Time Management, Automation, ChatGPT, Self Service Technologies, Artificial Intelligence, Prompt Engineering, Business Process Automation, Natural Language Processing, Generative AI

      4.4
      Rating, 4.4 out of 5 stars
      ·
      131 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      SAP Business Analyst

      Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Requirements Management, Process Mapping, Stakeholder Engagement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Stakeholder Communications, Business Requirements, User Requirements Documents, Requirements Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      User Research and Design

      Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      467 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing estratégico: claves para competir con éxito

      Skills you'll gain: Strategic Marketing, Product Marketing, Marketing, Marketing Strategy and Techniques, Value Propositions, Target Market, Promotional Strategies, Branding, Market Analysis, Marketing Channel, Customer experience strategy (CX), Product Development, Market Dynamics, Customer Insights, Brand Awareness, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      683 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Interactive Dashboards with Streamlit and Python

      Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Analysis, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      395 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Biases and Portfolio Selection

      Skills you'll gain: Behavioral Economics, Portfolio Management, Investments, Financial Market, Asset Management, Consumer Behaviour, Market Dynamics, Market Trend, Capital Markets, Decision Making, Finance, Market Analysis, Performance Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Digital Marketing Trends

      Skills you'll gain: Digital Advertising, Campaign Management, Brand Management, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Content Creation, Market Trend, Social Media Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Career planning: Your career, your life

      Skills you'll gain: Adaptability, Business Writing, Professional Development, Communication, Proactivity, Personal Development, LinkedIn, Professional Networking, Planning, Lifelong Learning, Self-Awareness, Design Thinking, Branding, Interviewing Skills, Creative Thinking, Emotional Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      243 reviews

      Mixed · Course · 1 - 3 Months

    • S

      Siemens

      Intro to Siemens NX: Engineering Essentials and Part Design

      Skills you'll gain: 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Manufacturing Processes

      4.4
      Rating, 4.4 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Product Manager

      Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Development, New Product Development, Quality Assurance and Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      Università Bocconi

      Gestión de las empresas de alimentación y bebidas

      Skills you'll gain: Food and Beverage, Hospitality Management, Growth Strategies, Global Marketing, Product Marketing, Business Strategy, Consumer Behaviour, Brand Management, Innovation, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      860 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      86 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…909192…401

    In summary, here are 10 of our most popular customer experience courses

    • Leveraging Virtual Assistants for Personal Productivity: Coursera Instructor Network
    • SAP Business Analyst: SAP
    • User Research and Design: University of Minnesota
    • Marketing estratégico: claves para competir con éxito: IESE Business School
    • Create Interactive Dashboards with Streamlit and Python: Coursera Project Network
    • Biases and Portfolio Selection: Rice University
    • Digital Marketing Trends: Coursera Instructor Network
    • Career planning: Your career, your life: Macquarie University
    • Intro to Siemens NX: Engineering Essentials and Part Design: Siemens
    • Xbox Product Manager: Xbox

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