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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • E

      Edureka

      Data Storytelling with Power BI

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Dashboard, Data Visualization Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Modeling, Business Intelligence, Microsoft Excel, Data Manipulation, Performance Reporting, Data Cleansing, Report Writing, Data Import/Export

      4.6
      Rating, 4.6 out of 5 stars
      ·
      137 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

      4.4
      Rating, 4.4 out of 5 stars
      ·
      77 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      System Issues in Cloud Computing

      Skills you'll gain: Cloud Applications, Cloud Development, Cloud-Native Computing, Software-Defined Networking, Cloud Computing, Cloud Infrastructure, Distributed Computing, Application Development, Cloud Management, Virtualization, Virtual Machines, Cloud Computing Architecture, Network Performance Management, Data Store, Network Architecture, Multi-Tenant Cloud Environments, Network Monitoring, Network Infrastructure, Computer Networking, Data Centers

      4.5
      Rating, 4.5 out of 5 stars
      ·
      397 reviews

      Beginner · Specialization · 3 - 6 Months

    • N

      Northeastern University

      Intro to Improving the Patient Experience Through Analytics

      Skills you'll gain: Care Management, Health Informatics, Patient Education and Support, Patient Safety, Health Care, Analytics, Data Analysis, Predictive Analytics, Big Data, Data-Driven Decision-Making, Decision Support Systems, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Entender el diseño

      Skills you'll gain: Design Research, Design Thinking, Creative Thinking, Design, Design Strategies, Product Design, User Experience Design, Innovation, Graphic Design, Creative Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      558 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media and Social Content Strategy

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Instagram, Content Performance Analysis, Facebook, Digital Marketing, Paid media, Content Creation, Content Strategy, Customer Engagement, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      Building Data Lakes on AWS

      Skills you'll gain: Data Lakes, Data Visualization, Data Architecture, Amazon Web Services, Data Infrastructure, Data Warehousing, Data Processing, Amazon S3, Query Languages, AWS Identity and Access Management (IAM), Data Management, Data Transformation, Data Governance, Data Import/Export, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      293 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Foundations of Virtual Instruction

      Skills you'll gain: Education Software and Technology, Virtual Environment, Learning Management Systems, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Positioning: What you need for a successful Marketing Strategy

      Skills you'll gain: Product Marketing, Value Propositions, Target Market, Marketing, Product Strategy, Market Analysis, Marketing Strategy and Techniques, Market Trend, Competitive Analysis, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      968 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Aptly

      Getting Started with TikTok

      Skills you'll gain: TikTok, Storytelling, Video Editing, Content Creation, Social Media Content, Social Media, Social Media Marketing, User Research, Business Marketing, Customer Engagement, User Accounts, Demography

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      86 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Infectious Disease Modelling

      Skills you'll gain: Epidemiology, Mathematical Modeling, Statistical Modeling, Simulations, Infectious Diseases, R Programming, Public Health, Differential Equations, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      293 reviews

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Data Storytelling with Power BI: Edureka
    • Management Foundations in the Hospitality Industry: University of North Texas
    • System Issues in Cloud Computing: Georgia Institute of Technology
    • Intro to Improving the Patient Experience Through Analytics: Northeastern University
    • Entender el diseño: Arizona State University
    • Social Media and Social Content Strategy: Digital Marketing Institute
    • Building Data Lakes on AWS: Amazon Web Services
    • Foundations of Virtual Instruction : University of California, Irvine
    • Positioning: What you need for a successful Marketing Strategy: IE Business School
    • Getting Started with TikTok: Aptly

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