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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • U

      Universitat Autònoma de Barcelona

      Kit básico (para evitar los errores más frecuentes) de finanzas

      Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Finance, Budgeting, General Finance, Consumer Behaviour, Human Capital, Psychology, Decision Making, Empowerment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Yellow Belt

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Quality Improvement, Continuous Improvement Process, Data-Driven Decision-Making, Business Process, Process Analysis, Benchmarking, Root Cause Analysis, Stakeholder Management, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Recommender Systems: Evaluation and Metrics

      Skills you'll gain: Performance Metric, Data Collection, Performance Measurement, Benchmarking, Usability Testing, A/B Testing, Analysis, Data-Driven Decision-Making, Predictive Analytics, Customer Engagement

      4.4
      Rating, 4.4 out of 5 stars
      ·
      235 reviews

      Mixed · Course · 1 - 3 Months

    • P

      Packt

      LangChain MasterClass: Build 15 LLM Apps with Python

      Skills you'll gain: Prompt Engineering, ChatGPT, Large Language Modeling, OpenAI, Application Development, Generative AI, Artificial Intelligence, Python Programming, Natural Language Processing, Data Processing, Semantic Web, Text Mining, Query Languages, Application Programming Interface (API)

      3.3
      Rating, 3.3 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Apache Kafka

      Skills you'll gain: Apache Kafka, Real Time Data, System Monitoring, Performance Tuning, Data Pipelines, Apache Spark, Apache Hadoop, Apache, Big Data, Systems Architecture, Continuous Monitoring, Data Processing, Data Integration, Data Architecture, Middleware, Data Security, Distributed Computing, Scala Programming, Software Architecture, Restful API

      3.9
      Rating, 3.9 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Machine Learning in Retail

      Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Pandas (Python Package), Jupyter, Matplotlib

      Intermediate · Course · 1 - 4 Weeks

    • T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Scrum Master Capstone

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Agile Product Development, Agile Project Management, Product Roadmaps, Project Closure, Agile Methodology, Product Management, Kanban Principles, Stakeholder Engagement, Team Building, Meeting Facilitation, Estimation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon

      Application Development

      Skills you'll gain: Git (Version Control System), Software Development Methodologies, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Systems Development, Software Development, Unified Modeling Language, Software Testing, JUnit, Agile Methodology, Spring Framework, Code Review, Maintainability, Debugging, Java, Technical Design, User Story, User Interface (UI) Design

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 3 Months

    • H

      HEC Paris

      Become a changemaker, build a career with purpose and impact

      Skills you'll gain: Self-Awareness, Innovation, Personal Development, Empowerment, Entrepreneurship, Action Oriented, Creative Problem-Solving, Community Development, Social Work, Professional Development, Visionary, Business Transformation, Initiative and Leadership, Corporate Sustainability, Organizational Change, Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management Final Project

      Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Strategic Marketing, B2B Sales, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Kit básico (para evitar los errores más frecuentes) de finanzas: Universitat Autònoma de Barcelona
    • Lean Six Sigma - Yellow Belt: Packt
    • Recommender Systems: Evaluation and Metrics: University of Minnesota
    • LangChain MasterClass: Build 15 LLM Apps with Python: Packt
    • Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
    • Apache Kafka: LearnKartS
    • Machine Learning in Retail: Coursera Project Network
    • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
    • Scrum Master Capstone: SkillUp EdTech
    • Application Development: Amazon

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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