• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Achieving Advanced Insights with BigQuery

      Skills you'll gain: SQL, Big Data, Google Cloud Platform, Data Access, Database Architecture and Administration, Performance Tuning, Jupyter, Data Warehousing, Data Security, Data Science, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      SHRM Certified Professional (SHRM-CP) Exam Prep

      Skills you'll gain: Talent Acquisition, Human Resource Strategy, Human Resources, Diversity Equity and Inclusion Initiatives, Recruitment Strategies, Leadership Development, Organizational Development, Talent Recruitment, HR Tech, Organizational Effectiveness, Human Capital, Organizational Change, Communication, Strategic Leadership, Human Resources Information System (HRIS), Leadership Studies, Workforce Development, Ethical Standards And Conduct, Intercultural Competence, Employee Training

      3.9
      Rating, 3.9 out of 5 stars
      ·
      73 reviews

      Intermediate · Specialization · 1 - 3 Months

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Analysis and Interpretation of Data

      Skills you'll gain: Data Analysis, Statistical Analysis, Correlation Analysis, Quantitative Research, Regression Analysis, Content Performance Analysis, Marketing Analytics, Probability & Statistics, Trend Analysis, Data Cleansing, Digital Marketing, Exploratory Data Analysis, Market Research, Return On Investment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cluster Analysis in Data Mining

      Skills you'll gain: Unsupervised Learning, Data Mining, Data Validation, Applied Machine Learning, Machine Learning Algorithms, Data Analysis, Statistical Methods, Exploratory Data Analysis, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      408 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Business Analyst (ECBA) Certificate Preparation 

      Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Risk Analysis, Process Improvement, User Story, Project Management, Risk Management, Plan Execution, Project Planning, Analysis, Business Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      47 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Create Interactive Dashboards with Streamlit and Python

      Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Analysis, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      395 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Designing, Running, and Analyzing Experiments

      Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, Usability, Statistical Hypothesis Testing, Data Analysis, Statistical Methods, UI/UX Research, R Programming, User Experience, Research Design, Data Collection, Human Computer Interaction, Statistical Modeling, Regression Analysis

      3.6
      Rating, 3.6 out of 5 stars
      ·
      592 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Framework for Data Collection and Analysis

      Skills you'll gain: Surveys, Research Methodologies, Data Collection, Research Design, Data Quality, Data Analysis, Data Validation, Sampling (Statistics), Big Data, Statistical Methods

      4.2
      Rating, 4.2 out of 5 stars
      ·
      764 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Initial Product Strategy and Plan

      Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Agile Product Development, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Market Research, Market Analysis, Marketing Strategies, Risk Management, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      NLP: Twitter Sentiment Analysis

      Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Processing, Statistical Modeling, Data Transformation, Data Analysis, Applied Machine Learning, Supervised Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      367 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Petroleum Engineering with AI Applications

      Skills you'll gain: Energy and Utilities, Safety Assurance, Environmental Regulations, Accident Prevention, Environment and Resource Management, Big Data, Plant Operations and Management, Waste Minimization, Fire And Life Safety, Process Engineering, Chemical Engineering, Risk Analysis, Environmental Engineering, Failure Mode And Effects Analysis, Data Processing, Process Control, Electric Power Systems, Applied Machine Learning, Manufacturing and Production, Artificial Intelligence and Machine Learning (AI/ML)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      137 reviews

      Advanced · Specialization · 3 - 6 Months

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…838485…312

    In summary, here are 10 of our most popular customer analytics courses

    • Achieving Advanced Insights with BigQuery: Google Cloud
    • SHRM Certified Professional (SHRM-CP) Exam Prep: Board Infinity
    • Data Science for Business Innovation: EIT Digital
    • Analysis and Interpretation of Data: Queen Mary University of London
    • Cluster Analysis in Data Mining: University of Illinois Urbana-Champaign
    • Business Analyst (ECBA) Certificate Preparation : SkillUp EdTech
    • Create Interactive Dashboards with Streamlit and Python: Coursera Project Network
    • Designing, Running, and Analyzing Experiments: University of California San Diego
    • Framework for Data Collection and Analysis: University of Maryland, College Park
    • Product Management: Initial Product Strategy and Plan: SkillUp EdTech

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok