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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management and Risk Fundamentals

      Skills you'll gain: Project Risk Management, Stakeholder Management, Risk Management, Risk Analysis, Agile Project Management, Project Management, Agile Methodology, Risk Appetite, User Story, Sprint Retrospectives

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Funding, with Goldman Sachs 10,000 Women

      Skills you'll gain: Grant Applications, Business Development, Financial Planning, Growth Strategies, Business Strategy, Financial Analysis, Mergers & Acquisitions, Loans, Fundraising, Stakeholder Communications, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      239 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      AI & ML Applications in Oil and Gas Industry

      Skills you'll gain: Big Data, Data Processing, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Process Engineering, Geostatistics, Anomaly Detection, Image Analysis, Energy and Utilities, Machine Learning, Automation, Physical Science, Natural Resource Management, Simulation and Simulation Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Advanced · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Copywriting with ChatGPT: Crafting High-Quality Blog Content

      Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Writing and Editing, Customer Advocacy, Branding, Interviewing Skills

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Transformation in the Cloud

      Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Data Visualization, Extract, Transform, Load, Data Integration, Data Processing, Data Management, Data Migration, Data Collection, Cloud Computing, Cloud Storage, Data Analysis, SQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Power BI & Power Virtual Agents

      Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Generative AI Agents, Microsoft Teams, Data Analysis Software, Data Modeling, Customer Engagement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Ethical Hacking Foundations

      Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Penetration Testing, Cyber Security Assessment, General Networking, Network Security, Cybersecurity, Vulnerability Assessments, Data Ethics, Computer Security Awareness Training, System Configuration, Software Installation, Virtual Machines, File Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDHEC Business School

      Python and Machine-Learning for Asset Management with Alternative Data Sets

      Skills you'll gain: Text Mining, Network Analysis, Data Visualization Software, Machine Learning Methods, Financial Data, Unstructured Data, Predictive Modeling, Web Scraping, Advanced Analytics, Financial Statements, Financial Market, Financial Analysis, Asset Management, Python Programming, Investment Management, Data Analysis, Risk Analysis, Consumer Behaviour

      4.4
      Rating, 4.4 out of 5 stars
      ·
      231 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Benefits

      Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Go To Market Strategy, Target Market, Customer Analysis, Market Research, Customer Insights, Market Opportunities, B2B Sales, Consumer Behaviour, Strategic Thinking, Strategic Planning, Competitive Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      52 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Project Management and Risk Fundamentals: LearnKartS
    • Fundamentals of Funding, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Dell Technologies Technical Customer Support Specialist: Dell
    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • AI & ML Applications in Oil and Gas Industry: L&T EduTech
    • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
    • Copywriting with ChatGPT: Crafting High-Quality Blog Content: Coursera Project Network
    • Data Transformation in the Cloud: Google Cloud
    • Power BI & Power Virtual Agents: Microsoft
    • Ethical Hacking Foundations: Packt

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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