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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • P

      Pontificia Universidad Católica de Chile

      Manejo de Crisis Epilépticas y Promoción de la Inclusión Social

      Skills you'll gain: Disabilities, Caregiving, Diversity Awareness, Mental Health, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Family Medicine, Student Support and Services, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Neurology, Child Health, Gynecology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Soutien des TI de Google

      Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, IT Infrastructure, Systems Administration, Network Security, Cybersecurity, Desktop Support, Network Architecture, Package and Software Management, Application Security, TCP/IP, Active Directory, File Systems, Disaster Recovery, Technical Support, OS Process Management, Computer Hardware, Software Installation, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      131 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Analítica de Datos en Finanzas​

      Skills you'll gain: Technical Analysis, Portfolio Management, Investments, Financial Forecasting, Financial Trading, Financial Analysis, Financial Market, Financial Modeling, Analytics, Capital Markets, Time Series Analysis and Forecasting, Statistical Analysis, Market Trend, Securities Trading, Applied Machine Learning, Predictive Modeling, Equities, Risk Management, Performance Analysis, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      181 reviews

      Intermediate · Specialization · 1 - 3 Months

    • J

      Johns Hopkins University

      Introduction to AI: Key Concepts and Applications

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Performance Metric, Strategic Leadership, Strategic Decision-Making, Data Quality, Applied Machine Learning, Data Ethics, Machine Learning, Supervised Learning, Algorithms, Artificial Neural Networks, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      Tel Aviv University

      The Fall and Rise of Jerusalem

      Skills you'll gain: Ancient History, World History, International Relations, Governance, Culture, Research Methodologies, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      342 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales & Marketing Alignment

      Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Gap Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Cloud Computing Law: Transactions

      Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      S

      Stanford University

      Giving 2.0: The MOOC

      Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Program Evaluation, Lifelong Learning, Strategic Decision-Making, Professional Networking, Social Media, Planning, Innovation, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      196 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Enhance Organizational Communications with Slack

      Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Team Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Leading Positive Change through Appreciative Inquiry

      Skills you'll gain: Leadership, Organizational Change, Organizational Development, Organizational Leadership, Empowerment, Culture Transformation, Drive Engagement, Positivity, Business Transformation, Change Management, Organizational Effectiveness, Positive Behavior Support, Stakeholder Engagement, Employee Engagement, Storytelling, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      286 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Accounting Fundamentals

      Skills you'll gain: Income Statement, Financial Statements, Accounting, Balance Sheet, Financial Accounting, Financial Reporting, Bookkeeping, Financial Modeling, Cash Flows, Financial Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Practice Exam for AIPMM Certified Product Manager (CPM)

      Skills you'll gain: Product Management, Product Lifecycle Management, Go To Market Strategy, Agile Methodology, Innovation, Market Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Advanced · Course · 1 - 4 Weeks

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    1…808182…226

    In summary, here are 10 of our most popular technical support courses

    • Manejo de Crisis Epilépticas y Promoción de la Inclusión Social: Pontificia Universidad Católica de Chile
    • Soutien des TI de Google: Google
    • Analítica de Datos en Finanzas​: Universidad de los Andes
    • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
    • The Fall and Rise of Jerusalem: Tel Aviv University
    • Sales & Marketing Alignment: Fundação Instituto de Administração
    • Cloud Computing Law: Transactions: Queen Mary University of London
    • Giving 2.0: The MOOC: Stanford University
    • Enhance Organizational Communications with Slack: Coursera Project Network
    • Leading Positive Change through Appreciative Inquiry: Case Western Reserve University

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