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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Data Integrity, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      Unix System Basics

      Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Operating Systems, Systems Administration, Authorization (Computing), File Management, Data Storage

      4.5
      Rating, 4.5 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer for Semi-tech and Business Learners

      Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Computing Architecture, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Solutions, Cloud Applications, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Beginner · Specialization · 1 - 3 Months

    • T

      The Museum of Modern Art

      Artful Practices for Well-Being

      Skills you'll gain: Compassion, Self-Awareness, Creativity, Personal Development, Empathy, Optimism, Mental Health, Mindfulness, Emotional Intelligence, Journals, Curiosity, Stress Management, Cultural Diversity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ISTQB Foundation Level Software Testing Certification Prep

      Skills you'll gain: Test Tools, Test Planning, Configuration Management, Software Testing, Test Automation, Test Case, Integration Testing, Code Review, Software Technical Review, Software Quality Assurance, Software Development Life Cycle, System Testing, Acceptance Testing, Quality Assurance, Maintainability, Regression Testing, Unit Testing, Test Data, Functional Testing, User Acceptance Testing (UAT)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      38 reviews

      Beginner · Specialization · 1 - 3 Months

    • I

      Imperial College London

      Health Coaching Conversations

      Skills you'll gain: Motivational Interviewing, Patient Education And Counseling, Coaching, Goal Setting, Interpersonal Communications, Active Listening, Communication, Empowerment, Planning, Relationship Building, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Advance Your Human Resources (HR) Career

      Skills you'll gain: HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Employee Engagement, Recruitment, Performance Appraisal, Employee Onboarding

      4.7
      Rating, 4.7 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Gestión del análisis de datos

      Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Management Reporting, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Data Presentation, Team Leadership, Statistical Methods, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Career Support Community and Resources

      Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Symmetric Cryptography

      Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Key Management, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      270 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Snowflake

      Introduction to Modern Data Engineering with Snowflake

      Skills you'll gain: Data Pipelines, Data Transformation, Extract, Transform, Load, Data Integration, Data Warehousing, Real Time Data, Data Import/Export, Stored Procedure, Data Sharing, SQL, Automation, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      103 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The Pennsylvania State University

      Geodesign: Change Your World

      Skills you'll gain: Geospatial Mapping, Geographic Information Systems, Systems Thinking, Design Thinking, Geospatial Information and Technology, Spatial Analysis, Community Development, Collaborative Software, Environment and Resource Management, Decision Support Systems, Creativity, Cultural Responsiveness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

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    1…798081…226

    In summary, here are 10 of our most popular technical support courses

    • Create Customer Support Data with Microsoft Excel: Coursera Project Network
    • Unix System Basics: Codio
    • Cloud Computing Primer for Semi-tech and Business Learners: Codio
    • Artful Practices for Well-Being: The Museum of Modern Art
    • ISTQB Foundation Level Software Testing Certification Prep: Board Infinity
    • Health Coaching Conversations: Imperial College London
    • Generative AI: Advance Your Human Resources (HR) Career: SkillUp EdTech
    • Gestión del análisis de datos: Johns Hopkins University
    • Career Support Community and Resources: Goodwill Industries International
    • Symmetric Cryptography: University of Colorado System

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