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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Pharmacy Medication and Safety

      Skills you'll gain: Sterilization, Medication Therapy Management, Drug Interaction, Medication Administration, Pharmacology, Pharmacist Assistance, Pharmacy, Intravenous Therapy, Contraindication, Patient Safety, Patient Treatment, Care Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Introdução ao Big Data

      Skills you'll gain: Big Data, Internet Of Things, Network Analysis, Text Mining, Apache Hadoop, Business Intelligence, Data Analysis Software, Unstructured Data, Analytics, Real Time Data, Cloud Computing, Data Storage, Data Science, Marketing Analytics, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Building and Managing Superior Skills

      Skills you'll gain: Generative AI Agents, Peer Review, Training Programs, Professional Development, Goal Setting, Personal Development, People Development, Human Capital, Talent Management, Performance Appraisal, Job Analysis, Self-Awareness, Coaching, Recruitment Strategies, Constructive Feedback, Benchmarking, Large Language Modeling, Portfolio Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      149 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Identifying, Attracting, and Growing Your Digital Audience

      Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Value Propositions, E-Commerce, Mobile Banking, Branding

      4.7
      Rating, 4.7 out of 5 stars
      ·
      293 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Combining and Analyzing Complex Data

      Skills you'll gain: Statistical Analysis, Statistical Software, Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Probability & Statistics, Information Privacy

      4.1
      Rating, 4.1 out of 5 stars
      ·
      63 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño de videojuegos

      Skills you'll gain: Video Game Development, Game Design, Unity Engine, Animation and Game Design, Software Design Documents, Conceptual Design, Design, Experience Design, Usability, Persona (User Experience), Prototyping, Storytelling, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Supply Chain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Apoio Técnico de TI da Google

      Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, IT Infrastructure, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Network Security, Application Security, Cybersecurity, Help Desk Support, File Systems, Network Architecture, Server Administration, Software Installation, Computer Hardware, Technical Support

      4.9
      Rating, 4.9 out of 5 stars
      ·
      238 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Virginia

      Bacterial Bioinformatics

      Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Scientific Visualization, Taxonomy, Command-Line Interface, Data Integration, Data Import/Export, Data Storage, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      255 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Michigan

      Learning Languages with AI

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Language Competency, Language Learning, ChatGPT, Artificial Intelligence, Education Software and Technology, Data Ethics

      3.7
      Rating, 3.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Pharmacy Medication and Safety: MedCerts
    • Introdução ao Big Data : Fundação Instituto de Administração
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Building and Managing Superior Skills: The State University of New York
    • Identifying, Attracting, and Growing Your Digital Audience: University of California, Irvine
    • Combining and Analyzing Complex Data: University of Maryland, College Park
    • Diseño de videojuegos: Universitat Autònoma de Barcelona
    • Marketing Management: S.P. Jain Institute of Management and Research
    • Apoio Técnico de TI da Google: Google
    • Behavioral Marketing: Simplilearn

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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