• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Singing Popular Music

      Skills you'll gain: Music Performance, Self-Awareness, Performing Arts, Music, Music Theory, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      162 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Study Skills for University Success

      Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Verbal Communication Skills, Organizational Skills, Active Listening, Literacy, Communication, Interpersonal Communications, Student Engagement, Ethical Standards And Conduct, Adaptability, Blended Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      109 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      JSON and Natural Language Processing in PostgreSQL

      Skills you'll gain: PostgreSQL, JSON, Text Mining, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      139 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Learning Experience Design: Orientation to the Profession

      Skills you'll gain: Learning Theory, Instructional Design, Design Thinking, Professional Development, Education Software and Technology, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, User Centered Design, Technology Strategies, Collaboration, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Structural Engineering, Building Design, Structural Analysis, Engineering Drawings, Engineering Documentation, Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Design Process, Engineering Analysis, Estimation, Technical Standard

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Interpersonal Communication for Engineering Leaders

      Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      201 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

      Skills you'll gain: Medicare, Care Management, Medical Management, Primary Care, Health Systems, Health Care Administration, Nursing Management, Health Care, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Health Policy, Long Term Care, Value Propositions, Patient Education and Support, Continuous Quality Improvement (CQI), Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      177 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agents and Agentic AI Architecture in Python

      Skills you'll gain: Generative AI Agents, OpenAI, Prompt Engineering, ChatGPT, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Python Programming, Artificial Intelligence, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Persona Development, Collaborative Software, Secure Coding, Plan Execution

      4.7
      Rating, 4.7 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      The Blockchain

      Skills you'll gain: Blockchain, FinTech, Cryptography, Distributed Computing, Transaction Processing, Payment Systems, Emerging Technologies, Digital Assets, Software Systems, Computer Systems, Software Architecture, Data Integrity, Network Analysis, Peer Review

      4.1
      Rating, 4.1 out of 5 stars
      ·
      171 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Novartis

      Introduction to Drug Hunting

      Skills you'll gain: Clinical Trials, Pharmacology, Clinical Research, Pharmaceuticals, Competitive Intelligence, Pharmacotherapy, Medical Science and Research, Safety Assurance, Biochemistry, Chemistry, Patient Safety, Biology, Molecular Biology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      100 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Software Design Methods and Tools

      Skills you'll gain: Unified Modeling Language, Unit Testing, Software Design, Technical Design, Software Engineering, Software Development Tools, JUnit, Systems Design, Software Testing, Test Automation, Software Development Methodologies, Dataflow, Ethical Standards And Conduct, Conceptual Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      159 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Soutien des TI de Google

      Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, IT Infrastructure, Systems Administration, Network Security, Cybersecurity, Desktop Support, Network Architecture, Package and Software Management, Application Security, TCP/IP, Active Directory, File Systems, Disaster Recovery, Technical Support, OS Process Management, Computer Hardware, Software Installation, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      131 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…787980…226

    In summary, here are 10 of our most popular technical support courses

    • Singing Popular Music: Berklee
    • Study Skills for University Success: University of California, Irvine
    • JSON and Natural Language Processing in PostgreSQL: University of Michigan
    • Learning Experience Design: Orientation to the Profession: University of Michigan
    • Concrete Multi Storey Building - System Design: L&T EduTech
    • Interpersonal Communication for Engineering Leaders: Rice University
    • Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System: University of Houston
    • AI Agents and Agentic AI Architecture in Python: Vanderbilt University
    • The Blockchain: University of California, Irvine
    • Introduction to Drug Hunting: Novartis

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok