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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Healthcare Data Models

      Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Modeling, Health Informatics, Data Transformation, Star Schema, Data Warehousing, Health Information Management, Data Analysis, Network Model, Analytics, Interoperability, Relational Databases

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Network+ Certification (N10-008): The Total Course

      Skills you'll gain: Routing Protocols, TCP/IP, Network Monitoring, Network Switches, Data Centers, OSI Models, Network Routers, Network Security, Wireless Networks, Virtual Local Area Network (VLAN), Wide Area Networks, Network Troubleshooting, General Networking, Network Routing, Virtual Machines, Network Infrastructure, Network Administration, Network Model, Network Protocols, Networking Hardware

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Website Tutorial and Examples

      Skills you'll gain: Web Applications, Interactive Data Visualization, JavaScript Frameworks, Responsive Web Design, Collaborative Software, User Interface (UI) Design, Full-Stack Web Development, Front-End Web Development, Data Integration, Databases, User Requirements Documents, Real Time Data

      4.2
      Rating, 4.2 out of 5 stars
      ·
      280 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Michigan

      Brilliant, Passionate You

      Skills you'll gain: Storytelling, Persistence, Personal Development, Resilience, Self-Awareness, Mental Health, Community Development, Positivity, Empathy, Goal Setting, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      National Academy of Sports Medicine

      Nutrition and Weight Management for Fitness Professionals

      Skills you'll gain: Nutrition and Diet, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Chronic Diseases, Motivational Interviewing, Health Assessment, Biology, Anatomy, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Discovery Tools

      Skills you'll gain: Design Thinking, Human Centered Design, Stakeholder Management, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Business Workflow Analysis, Consumer Behaviour, Innovation, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IIT Bombay

      Introduction to Business Management: Winning Internally

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      DevOps Prerequisite Course

      Skills you'll gain: Linux Administration, Devops Tools, General Networking, Linux, Linux Commands, Systems Administration, Network Administration, Application Development, Unix, TCP/IP, Network Troubleshooting, Package and Software Management, Application Servers, Development Environment, Command-Line Interface, Java, Software Installation, Node.JS

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      231 reviews

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Fundamentals of Diversity, Equity, Inclusion, and Belonging

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Overcoming Objections, Intercultural Competence, Employee Engagement, Advocacy, Empowerment, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      O.P. Jindal Global University

      Machine Learning for Marketing

      Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Google Analytics, Search Engine Optimization, Applied Machine Learning, Data Ethics, Data Mining, Customer Insights

      4
      Rating, 4 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Healthcare Data Models: University of California, Davis
    • CompTIA Network+ Certification (N10-008): The Total Course: Packt
    • Responsive Website Tutorial and Examples: University of London
    • Conversational Selling Playbook for SDRs: Salesforce
    • Brilliant, Passionate You: University of Michigan
    • Nutrition and Weight Management for Fitness Professionals: National Academy of Sports Medicine
    • Design Thinking: Discovery Tools: University of Virginia
    • Introduction to Business Management: Winning Internally: IIT Bombay
    • DevOps Prerequisite Course: KodeKloud
    • Building Systems with the ChatGPT API: DeepLearning.AI

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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