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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Customer Relationship Building, Business, Communication, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Peking University

      中级商务汉语(入职与营销篇)

      Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Business Correspondence, Customer Complaint Resolution, Customer Service, Marketing Strategies, Product Marketing, Product Knowledge, Company, Product, and Service Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency

      4.9
      Rating, 4.9 out of 5 stars
      ·
      145 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Database Clients

      Skills you'll gain: MySQL, Django (Web Framework), Database Management, Database Application, SQL, Relational Databases, Databases, Back-End Web Development, Python Programming, Application Programming Interface (API)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      ServiceNow System Administrator from Zero to Hero

      Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, IT Service Management, System Configuration, Application Development, Automation, Content Management, Scripting

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The State University of New York

      Strategic Self-Marketing and Personal Branding

      Skills you'll gain: Marketing Communications, Advertising, Promotional Strategies, Branding, Presentations, Strategic Marketing, Marketing Strategies, LinkedIn, Self-Awareness, Professional Development, Professional Networking, Lifelong Learning, Public Relations, Constructive Feedback

      4.4
      Rating, 4.4 out of 5 stars
      ·
      232 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      What Can AI Do for Marketing?

      Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, MarTech, Data Ethics, Customer experience improvement, Artificial Intelligence, Customer Insights, Personalized Service, Customer Data Management, Automation, Algorithms

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Executivo de Vendas, Vendas Consultivas e Prospecção

      Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Presentation, Customer Relationship Management, Solution Selling, Prospecting and Qualification, Value Propositions, Overcoming Objections, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Marketing Strategy and Techniques, Digital Marketing, Marketing, Target Audience, Lead Generation, Marketing Automation, Customer Relationship Management, Customer Acquisition Management, Content Creation, AI Personalization, A/B Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Sales Fundamentals

      Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Sales Management, Branding, Social Media Content, Property Management, Customer Relationship Management, Communication, Real Estate, Customer experience strategy (CX), Relationship Building, Professional Networking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universiteit Leiden

      Population Health: Alternative Payment Models

      Skills you'll gain: Health Care Administration, Strategic Leadership, Behavioral Economics, Health Systems, Payment Systems, Process Design, Health Policy, Performance Measurement, Program Implementation, Consumer Behaviour, Risk Management, Cost Reduction, Accountability, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      DevOps Prerequisite Course

      Skills you'll gain: Linux Administration, Devops Tools, General Networking, Linux, Linux Commands, Systems Administration, Network Administration, Application Development, Unix, TCP/IP, Network Troubleshooting, Package and Software Management, Application Servers, Development Environment, Command-Line Interface, Java, Software Installation, Node.JS

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
    • 中级商务汉语(入职与营销篇): Peking University
    • Database Clients: Meta
    • ServiceNow System Administrator from Zero to Hero: Packt
    • Strategic Self-Marketing and Personal Branding: The State University of New York
    • What Can AI Do for Marketing?: Emory University
    • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
    • Digital Marketing: Adobe
    • Sales Fundamentals: Keller Williams
    • Population Health: Alternative Payment Models: Universiteit Leiden

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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