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Explore the Customer Analytics Course Catalog
- Status: Free Trial
Skills you'll gain: Pandas (Python Package), Data Analysis, Exploratory Data Analysis, Data Modeling, Data Manipulation, Jupyter, Data Processing, Matplotlib, Programming Principles, Data Cleansing, Data Visualization Software, Python Programming, Scripting
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Tableau Software, Data Analysis, Big Data, Key Performance Indicators (KPIs), Spreadsheet Software, Web Analytics, Data-Driven Decision-Making, Business Strategy, Digital Transformation, E-Commerce, Financial Services, SQL
- Status: Free Trial
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Data Literacy, Big Data, Data Storytelling, Statistical Analysis, Microsoft Excel, Data Visualization Software, R Programming
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, Predictive Modeling, Unit Testing, Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Exploratory Data Analysis, Artificial Intelligence, Data Wrangling, ChatGPT, Natural Language Processing, Data Analysis, Jupyter, Unsupervised Learning, PyTorch (Machine Learning Library), Generative AI Agents, Data Ethics
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel, Probability Distribution
Amazon Web Services
Skills you'll gain: Descriptive Analytics, Analytics, Data Analysis, Dashboard, Data Literacy, AWS Identity and Access Management (IAM), Data Visualization, Amazon Web Services, Big Data, Amazon S3, Business Intelligence, Cloud Computing
- Status: Free Trial
Skills you'll gain: Large Language Modeling, Artificial Intelligence, Data Literacy, Data Mining, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, ChatGPT, Cloud Computing, Data Analysis, Data Science, Deep Learning, Machine Learning, Data Strategy, Business Strategy, Business Process Automation
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
Skills you'll gain: Web Scraping, Database Design, SQL, MySQL, Data Transformation, Data Store, Extract, Transform, Load, IBM DB2, Relational Databases, Data Architecture, Jupyter, Data Pipelines, Big Data, Data Warehousing, Data Governance, Data Manipulation, Stored Procedure, Databases, Automation, Python Programming
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Python Data Analytics: Meta
- Introduction to Customer Service: CVS Health
- Business Metrics for Data-Driven Companies: Duke University
- Data-driven Decision Making: PwC
- Sales and CRM Overview: Salesforce
- IBM Generative AI Engineering: IBM
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Operations Analytics: University of Pennsylvania
- Getting Started with Data Analytics on AWS: Amazon Web Services
- IBM AI Foundations for Business: IBM