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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • G

      Google Cloud

      Gemini in Google Sheets - Português Brasileiro

      Skills you'll gain: Google Sheets, Google Workspace, Generative AI, Spreadsheet Software, Prompt Engineering, Data Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for end-to-end SDLC - 繁體中文

      Skills you'll gain: Debugging, Web Applications, Development Testing, Application Development, Web Development, Generative AI, Software Development Life Cycle, Software Development Tools, Application Lifecycle Management, Google Cloud Platform, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - Português

      Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Solutions, Solution Architecture, Network Planning And Design, Google Cloud Platform, System Implementation, Process Optimization, Cloud Management, Business Requirements, Scalability, Cost Management

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Networking in Google Cloud: Network Architecture - Français

      Skills you'll gain: Network Architecture, Network Planning And Design, Cloud Computing Architecture, Network Troubleshooting, Computer Networking, Network Infrastructure, Cloud Infrastructure, Google Cloud Platform, Network Routing, Network Security, Network Monitoring, Virtual Private Networks (VPN), Load Balancing, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Networking in Google Cloud: Network Security - 日本語版

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Continuous Monitoring, Network Security, Network Monitoring, Proxy Servers, Intrusion Detection and Prevention, Threat Detection, Firewall, Google Cloud Platform, Infrastructure Security, Network Troubleshooting, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Docs - 한국어

      Skills you'll gain: Generative AI, Prompt Engineering, Google Workspace, Document Management, Technical Writing

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Drive - 简体中文

      Skills you'll gain: Google Workspace, Document Management, Generative AI, Prompt Engineering, File Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Instagram

      Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Content Performance Analysis, Photography, Branding, Social Media Campaigns, Social Media Strategy, Brand Awareness, Drive Engagement, Content Strategy, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Networking in Google Cloud: Load Balancing - Français

      Skills you'll gain: Load Balancing, Google Cloud Platform, Network Performance Management, Hybrid Cloud Computing, Proxy Servers, Scalability, TCP/IP, Servers, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Networking in Google Cloud: Load Balancing - 日本語版

      Skills you'll gain: Load Balancing, Hybrid Cloud Computing, Google Cloud Platform, Network Performance Management, Cloud Security, Network Routing, Performance Tuning, Distributed Denial-Of-Service (DDoS) Attacks

      Intermediate · Course · 1 - 4 Weeks

    • I

      Indian School of Business

      Certificate in Investment Management

      Skills you'll gain: Financial Statement Analysis, Portfolio Management, Financial Statements, Financial Analysis, Income Statement, Financial Trading, Balance Sheet, Investments, Financial Market, Equities, Business Valuation, Return On Investment, Performance Analysis, Financial Modeling, Finance, Risk Management, Cash Flows, Working Capital, Capital Markets, Market Dynamics

      University Certificate · 6 - 12 Months

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    In summary, here are 10 of our most popular conflict management courses

    • Gemini in Google Sheets - Português Brasileiro: Google Cloud
    • Gemini for end-to-end SDLC - 繁體中文: Google Cloud
    • Preparing for Your Cloud Architect Journey - Português: Google Cloud
    • Networking in Google Cloud: Network Architecture - Français: Google Cloud
    • Networking in Google Cloud: Network Security - 日本語版: Google Cloud
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Gemini in Google Docs - 한국어: Google Cloud
    • Gemini in Google Drive - 简体中文: Google Cloud
    • Creating Engaging Content for Instagram: Coursera
    • Networking in Google Cloud: Load Balancing - Français: Google Cloud

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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