• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Fire and Life Safety Systems

      Skills you'll gain: Fire And Life Safety, Building Codes, Pump Stations, Blueprint Reading, Process Flow Diagrams, Construction, Safety Training, Hydraulics, Construction Inspection, Safety Assurance, Plumbing, Building Design, Electrical Systems, Engineering Drawings, System Requirements, Safety and Security, Facility Management and Maintenance, Structural Analysis, Threat Detection, Water Resources

      4.6
      Rating, 4.6 out of 5 stars
      ·
      63 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Business Process Management in Healthcare Organizations

      Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Business Process Improvement, Health Information Management and Medical Records, Electronic Medical Record, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Marketing: Building Iconic Brands

      Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Marketing Strategies, Promotional Strategies, Brand Awareness, Market Analysis, Brand Management, Cultural Diversity, Product Marketing

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Agile Methodology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Innovation & Entrepreneurship - From Design Thinking to Funding

      Skills you'll gain: Business Modeling, Design Thinking, Innovation, Entrepreneurship, Business Strategy, Customer Insights, Market Opportunities, Product Management, Creativity, Product Development, Value Propositions, Fundraising

      4.7
      Rating, 4.7 out of 5 stars
      ·
      151 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Python Data Visualization

      Skills you'll gain: Data Visualization Software, Plot (Graphics), Package and Software Management, Python Programming, Data Mapping, Software Installation, Scripting, Data Processing, Data Integration, Data Import/Export, Scripting Languages, Data Structures, Software Documentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      544 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Customer Expectations with Jagdish Sheth

      Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Merchandising

      Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Medical Management, Organizational Structure, Health Care, Primary Care, Care Coordination, Payment Systems, Health Policy, Hospital Medicine, Innovation, Performance Measurement, Telehealth, Community Health, Continuous Quality Improvement (CQI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      214 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: Step 1 - Think Like a High-Performer

      Skills you'll gain: Sales Process, Selling Techniques, Verbal Communication Skills, Sales, B2B Sales, Sales Strategy, General Sales Practices, Rapport Building, Communication, Consumer Behaviour, Customer Relationship Building, Customer Analysis, Non-Verbal Communication, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Avionics and Aircraft Systems: Fundamentals

      Skills you'll gain: Basic Electrical Systems, Maintenance, Repair, and Facility Services, Electronics, Control Systems, Electronic Systems, Electronic Components, Electrical Systems, Safety Assurance, Human Factors, Hardware Troubleshooting, Electric Power Systems, Display Devices, Digital Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering: Implementation and Testing

      Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      112 reviews

      Intermediate · Course · 1 - 3 Months

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…666768…247

    In summary, here are 10 of our most popular customer insights courses

    • Fire and Life Safety Systems: L&T EduTech
    • Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
    • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Innovation & Entrepreneurship - From Design Thinking to Funding: EIT Digital
    • Python Data Visualization: Rice University
    • Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
    • Introduction to Merchandising: Coursera Instructor Network
    • Healthcare Delivery Providers: University of Minnesota
    • Professional Selling: Step 1 - Think Like a High-Performer: Kennesaw State University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok