Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "help desk support"
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Administrative Support and Clerical Tasks, Target Audience, Communication, Constructive Feedback
- Status: Free Trial
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Organizational Change, System Implementation, Business Process, Business Management, Business, Project Design, Business Strategy
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Unsupervised Learning, Probability & Statistics, Regression Analysis, Predictive Modeling, Supervised Learning, Machine Learning Algorithms
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL
- Status: Free Trial
Skills you'll gain: User Story, Backlogs, Sprint Planning, Risk Management, Agile Methodology, Management Reporting, Agile Project Management, Performance Reporting, Business Reporting, Prioritization, Project Estimation, Team Oriented, Estimation, Project Performance, Capacity Management
Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Social Justice, Criminal Investigation and Forensics, Public Health, Public Policies, Policy Analysis, Health Policy, Safety and Security, Law, Regulation, and Compliance, Community Health, Risk Analysis
- Status: Free Trial
Skills you'll gain: Power BI, Microsoft Copilot, Data Visualization Software, Data Storytelling, Data Modeling, Interactive Data Visualization, Data Analysis, Microsoft Power Platform, Microsoft Azure, Extract, Transform, Load, Data Transformation, Data Cleansing, Data Security
- Status: Free Trial
Google Cloud
Skills you'll gain: Data Governance, Digital Transformation, Real Time Data, Google Cloud Platform, Data Management, Data Warehousing, Big Data, Looker (Software), Cloud Storage, Analytics, Business Intelligence, Data Processing, Dataflow, Database Systems, Data Migration
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Language Learning
- Status: Free Trial
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Communication Strategies, Presentations, Interpersonal Communications, Rapport Building, Creativity, Constructive Feedback, Empathy, Social Skills, Professionalism, Active Listening, Optimism, Adaptability
In summary, here are 10 of our most popular help desk support courses
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Writing Professional Email and Memos (Project-Centered Course):Â Kennesaw State University
- Enterprise Systems:Â University of Minnesota
- Text Mining and Analytics:Â University of Illinois Urbana-Champaign
- CVS Health Retail Customer Service:Â CVS Health
- Big Data Integration and Processing:Â University of California San Diego
- Scrum Master Certification: Scrum Methodologies:Â LearnQuest
- Reducing Gun Violence in America: Evidence for Change:Â Johns Hopkins University
- Microsoft PL-300 Exam Preparation and Practice:Â Microsoft
- Exploring Data Transformation with Google Cloud:Â Google Cloud