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    Results for "help desk support"

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      399 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • K

      Kennesaw State University

      Writing Professional Email and Memos (Project-Centered Course)

      Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Administrative Support and Clerical Tasks, Target Audience, Communication, Constructive Feedback

      4.3
      Rating, 4.3 out of 5 stars
      ·
      450 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Enterprise Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Organizational Change, System Implementation, Business Process, Business Management, Business, Project Design, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      795 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Text Mining and Analytics

      Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Unsupervised Learning, Probability & Statistics, Regression Analysis, Predictive Modeling, Supervised Learning, Machine Learning Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      735 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data Integration and Processing

      Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Backlogs, Sprint Planning, Risk Management, Agile Methodology, Management Reporting, Agile Project Management, Performance Reporting, Business Reporting, Prioritization, Project Estimation, Team Oriented, Estimation, Project Performance, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      908 reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Reducing Gun Violence in America: Evidence for Change

      Skills you'll gain: Injury Prevention, Public Safety and National Security, Social Justice, Criminal Investigation and Forensics, Public Health, Public Policies, Policy Analysis, Health Policy, Safety and Security, Law, Regulation, and Compliance, Community Health, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      305 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft PL-300 Exam Preparation and Practice

      Skills you'll gain: Power BI, Microsoft Copilot, Data Visualization Software, Data Storytelling, Data Modeling, Interactive Data Visualization, Data Analysis, Microsoft Power Platform, Microsoft Azure, Extract, Transform, Load, Data Transformation, Data Cleansing, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      476 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Exploring Data Transformation with Google Cloud

      Skills you'll gain: Data Governance, Digital Transformation, Real Time Data, Google Cloud Platform, Data Management, Data Warehousing, Big Data, Looker (Software), Cloud Storage, Analytics, Business Intelligence, Data Processing, Dataflow, Database Systems, Data Migration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      897 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Tricky English Grammar

      Skills you'll gain: Grammar, Vocabulary, English Language, Language Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Good with Words: Speaking and Presenting

      Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Communication Strategies, Presentations, Interpersonal Communications, Rapport Building, Creativity, Constructive Feedback, Empathy, Social Skills, Professionalism, Active Listening, Optimism, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      309 reviews

      Beginner · Specialization · 3 - 6 Months

    1…656667…316

    In summary, here are 10 of our most popular help desk support courses

    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Writing Professional Email and Memos (Project-Centered Course): Kennesaw State University
    • Enterprise Systems: University of Minnesota
    • Text Mining and Analytics: University of Illinois Urbana-Champaign
    • CVS Health Retail Customer Service: CVS Health
    • Big Data Integration and Processing: University of California San Diego
    • Scrum Master Certification: Scrum Methodologies: LearnQuest
    • Reducing Gun Violence in America: Evidence for Change: Johns Hopkins University
    • Microsoft PL-300 Exam Preparation and Practice: Microsoft
    • Exploring Data Transformation with Google Cloud: Google Cloud

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