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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Professional Resume using Canva

      Skills you'll gain: Applicant Tracking Systems, Professional Development, Keyword Research, Personal Development, Detail Oriented

      4.5
      Rating, 4.5 out of 5 stars
      ·
      871 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      The Chinese University of Hong Kong

      Doing Business in China

      Skills you'll gain: Entrepreneurship, Peer Review, Market Opportunities, Business Planning, Innovation, Consumer Behaviour, Business Leadership, Brand Management, Strategic Thinking, Marketing, Business Strategy, Business Development, Global Marketing, Strategic Marketing, Business Consulting, Business Strategies, Digital Media Strategy, Strategic Partnership, Competitive Analysis, Go To Market Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      606 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations

      Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cloud-Native Computing, Cost Management, Site Reliability Engineering, Operational Efficiency, Budget Management, Scalability, Corporate Sustainability, System Monitoring, Customer Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      746 reviews

      Beginner · Course · 1 - 3 Months

    • I

      Instituto Tecnológico de Aeronáutica

      Princípios de Desenvolvimento Ágil de Software

      Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Software Development Methodologies, Unified Modeling Language, Software Engineering, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      219 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Alberta

      Problem Solving, Python Programming, and Video Games

      Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Application Development, Debugging, Problem Management, Functional Testing, Test Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      233 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Doing More with SAS Programming

      Skills you'll gain: SAS (Software), Data Manipulation, Data Transformation, Data Processing, Data Integration, Data Analysis, Program Development, Debugging

      4.8
      Rating, 4.8 out of 5 stars
      ·
      939 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Google Ads Search Campaign

      Skills you'll gain: Google Ads, Online Advertising, Search Engine Marketing, Campaign Management, Keyword Research, Advertising Campaigns, Advertising, Pay Per Click Advertising, Digital Advertising, Marketing, Bidding, Budget Management, Marketing Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      707 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Communication, Client Services, Coaching, Customer Relationship Building, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Empathy, Human Services, Mentorship, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      316 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Big Data, Artificial Intelligence, and Ethics

      Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Research Methodologies, Social Sciences, Machine Learning, Data Mining, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      612 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gestión de redes sociales

      Skills you'll gain: Social Media Management, Social Media Content, Content Creation, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Instagram, Content Management, Social Media Strategy, Drive Engagement, Facebook, Brand Management, Brand Awareness, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      695 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      Lund University

      Greening the Economy: Lessons from Scandinavia

      Skills you'll gain: Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Economics, Environmental Management Systems, Policy Development, Environmental Policy, Consumer Behaviour, Business Strategy, Community Development, Policy Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      604 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Geneva

      Simulation and modeling of natural processes

      Skills you'll gain: Simulations, Python Programming, Differential Equations, Numerical Analysis, Mathematical Modeling, Probability, Artificial Intelligence and Machine Learning (AI/ML), Computational Thinking, Visualization (Computer Graphics), Mechanics, Algorithms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      398 reviews

      Mixed · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…646566…400

    In summary, here are 10 of our most popular customer experience courses

    • Build a Professional Resume using Canva: Coursera Project Network
    • Doing Business in China: The Chinese University of Hong Kong
    • Scaling with Google Cloud Operations: Google Cloud
    • Princípios de Desenvolvimento Ágil de Software: Instituto Tecnológico de Aeronáutica
    • Problem Solving, Python Programming, and Video Games: University of Alberta
    • Doing More with SAS Programming: SAS
    • Create a Google Ads Search Campaign: Coursera Project Network
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • Big Data, Artificial Intelligence, and Ethics: University of California, Davis
    • Gestión de redes sociales: Meta

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