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Explore the Customer Journey Course Catalog
- Status: Free Trial
Arizona State University
Skills you'll gain: Usability, Usability Testing, Problem Solving, Human Factors, User Experience Design, Human Computer Interaction, Human Centered Design, Critical Thinking and Problem Solving, Creativity, Kinesiology, User Research, Decision Making, Human Learning, User Interface (UI), Data Collection, Human Factors Engineering, Human Machine Interfaces, Accident Prevention, Mitigation, Physical Therapy
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Social Media, Online Advertising, Digital Advertising, Social Media Marketing, Social Media Strategy, Advertising, Advertising Campaigns, Web Analytics, Content Performance Analysis, Facebook, Paid media, Instagram, Marketing Communications, Target Audience, Business Ethics, Brand Awareness, Customer Engagement
- Status: Free
Coursera Project Network
Skills you'll gain: Facebook, Marketing Analytics, Digital Advertising, Advertising, Social Media Content, Content Development and Management, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement
- Status: Free Trial
O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Google Analytics, Search Engine Optimization, Applied Machine Learning, Data Ethics, Data Mining, Customer Insights
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics
- Status: Free
Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence
Coursera Instructor Network
Skills you'll gain: Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Ideation, Brainstorming, AI Personalization, Prompt Engineering, Workforce Development, Content Creation, Natural Language Processing
Universidad de Palermo
Skills you'll gain: Sales Management, Marketing Effectiveness, Marketing Budgets, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration
- Status: Free Trial
Rice University
Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Stakeholder Management, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Business Workflow Analysis, Consumer Behaviour, Innovation, Interviewing Skills
University of Leeds
Skills you'll gain: Programming Principles, Computational Logic, Python Programming, Computer Programming, Automation, Web Development, Algorithms, Computational Thinking, Debugging
- Status: Free
Coursera Project Network
Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Business Software, Data Presentation
In summary, here are 10 of our most popular customer journey courses
- Human Factors & Usability Engineering: Designing for Humans:Â Arizona State University
- Social Media Advertising:Â University of Colorado Boulder
- Small Business Marketing Using Facebook:Â Coursera Project Network
- Machine Learning for Marketing:Â O.P. Jindal Global University
- E-Marketing:Â University of California, Irvine
- Fundamentals of Negotiation, with Goldman Sachs 10,000 Women:Â Goldman Sachs
- GenAI for Everyone:Â Coursera Instructor Network
- Finanzas y Operaciones de Marketing y Ventas:Â Universidad de Palermo
- Principles of Economics: Introduction - Getting to Know You:Â Rice University
- Design Thinking: Discovery Tools:Â University of Virginia