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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Manchester

      Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

      Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Intercultural Competence, Ethical Standards And Conduct, Team Management, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Organizational Change, Governance, Stakeholder Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      664 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to NoSQL Databases

      Skills you'll gain: NoSQL, MongoDB, Databases, Apache Cassandra, Distributed Computing, Database Management, Database Architecture and Administration, IBM Cloud, Query Languages, Data Modeling, JSON, Scalability, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      350 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Engineering Practices for Building Quality Software

      Skills you'll gain: Software Design Patterns, Software Design, Engineering Software, Software Quality Assurance, Software Engineering, Program Development, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Development Environment, Code Review, Application Deployment, Test Tools, Continuous Deployment, Quality Assurance, Continuous Delivery

      4.5
      Rating, 4.5 out of 5 stars
      ·
      437 reviews

      Intermediate · Course · 1 - 3 Months

    • D

      Duke University

      Advertising and Society

      Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Marketing, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      960 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Technical University of Munich (TUM)

      The Economics of Agro-Food Value Chains

      Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research Methodologies, Marketing, Packaging and Labeling, Intellectual Property, Product Knowledge, Innovation, Global Marketing, Supply And Demand, Corporate Sustainability, Economics, Behavioral Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      442 reviews

      Intermediate · Course · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      VLSI CAD Part II: Layout

      Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Electronic Hardware, Systems Design, Computer Architecture, Electrical and Computer Engineering, Engineering Design Process, Semiconductors, Network Routing, Computational Logic, Data Structures, Algorithms, Mathematical Modeling, Calculus

      4.7
      Rating, 4.7 out of 5 stars
      ·
      281 reviews

      Intermediate · Course · 1 - 3 Months

    • S

      Starweaver

      Relationship Management and Business Development

      Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Business Development, Customer Relationship Management, Strategic Partnership, Active Listening, Customer experience improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      162 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Django Application Development with SQL and Databases

      Skills you'll gain: Django (Web Framework), Object-Relational Mapping, SQL, Bootstrap (Front-End Framework), Relational Databases, Database Management, Database Design, Full-Stack Web Development, Databases, Cloud Applications, Web Applications, Application Deployment, Authentications, Model View Controller, UI Components, Application Development, Authorization (Computing), Responsive Web Design, Content Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      327 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Discounted Cash Flow Modeling

      Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Capital Markets

      4.3
      Rating, 4.3 out of 5 stars
      ·
      751 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Major Depression in the Population: A Public Health Approach

      Skills you'll gain: Public Health and Disease Prevention, Research Methodologies, Mental and Behavioral Health Specialties, Public Health, Epidemiology, Mental Health, Health Disparities, Maternal Health, Mental Health Diseases and Disorders, Psychiatry, Preventative Care, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      381 reviews

      Beginner · Course · 1 - 3 Months

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    1…636465…400

    In summary, here are 10 of our most popular customer experience courses

    • Retail Customer Service: CVS Health
    • Managing Responsibly: Practicing Sustainability, Responsibility and Ethics: University of Manchester
    • Introduction to NoSQL Databases: IBM
    • Engineering Practices for Building Quality Software: University of Minnesota
    • Advertising and Society: Duke University
    • Customer Value in Pricing Strategy: University of Virginia
    • The Economics of Agro-Food Value Chains: Technical University of Munich (TUM)
    • VLSI CAD Part II: Layout: University of Illinois Urbana-Champaign
    • Relationship Management and Business Development : Starweaver
    • Django Application Development with SQL and Databases: IBM

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