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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      The Marketing Plan

      Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Strategic Marketing, Marketing Management, Marketing Effectiveness, Product Marketing, Go To Market Strategy, Target Market, Marketing Analytics, Market Analysis, Profit and Loss (P&L) Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Black-box and White-box Testing

      Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, Requirements Analysis, Java Programming

      3.8
      Rating, 3.8 out of 5 stars
      ·
      112 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI in Business

      Skills you'll gain: Generative AI, Data Integration, Customer experience strategy (CX), Data Strategy, Business Planning, Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Data Quality, Risk Management, Business Process, Business Transformation, Prompt Engineering, Business Process Automation, Business Strategy, Solution Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Introduction to Clinical Data Science

      Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Clinical Research, R Programming, Google Cloud Platform, Data Ethics, Data Science, Health Informatics, Data Processing, Electronic Medical Record, Information Privacy, Health Care Procedure and Regulation, Data Manipulation, SQL, Data Access

      4.5
      Rating, 4.5 out of 5 stars
      ·
      414 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      市场营销概论 (中文版)

      Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      238 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Shanghai Jiao Tong University

      当代应用心理学

      Skills you'll gain: Human Factors, Consumer Behaviour, Marketing Psychology, Psychological Evaluations, Emotional Intelligence, Mental Health, Organizational Effectiveness, Psychology, Professional Development, Business Leadership, Criminal Investigation and Forensics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Entrepreneurship Capstone

      Skills you'll gain: Customer Analysis, Business Planning, Sales Pipelines, Sales Strategy, Entrepreneurship, Market Analysis, Innovation, Marketing, Market Research, Product Management, Product Development, Business Strategies, Business Solutions, Value Propositions, Business Modeling, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      262 reviews

      Beginner · Course · 1 - 3 Months

    • I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1b

      Skills you'll gain: Networking Hardware, General Networking, Wireless Networks, Network Architecture, Computer Networking, Network Protocols, Local Area Networks, TCP/IP, Network Routers, Network Switches, Wide Area Networks, System Configuration, Servers

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      289 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Analysing: Numeric and digital literacies

      Skills you'll gain: Governance, Management Accounting, Marketing Analytics, Budgeting, Capital Budgeting, Financial Modeling, SAS (Software), Business Analytics, Accounting, Financial Management, Customer Insights, Financial Analysis, Dashboard, Analytics, Marketing Effectiveness, Corporate Finance, Digital Marketing, Customer Data Management, Business Valuation, Data-Driven Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      O

      Olay

      Cosmetic Product Development

      Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Feasibility Studies, Product Lifecycle Management, Customer Analysis, Production Process, Commercialization, Product Testing, Manufacturing Processes, Consumer Behaviour, Market Research, Innovation, Quality Control, Regulatory Compliance, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

    • W

      West Virginia University

      Today’s Music Industry

      Skills you'll gain: Music, Music History, Intellectual Property, Performing Arts, Consumer Behaviour, Event Management, Regulation and Legal Compliance, Production Process, Digital Transformation, Promotional Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      124 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Generative AI: Supercharge Your Product Management Career: SkillUp EdTech
    • The Marketing Plan: IE Business School
    • Black-box and White-box Testing: University of Minnesota
    • Generative AI in Business: University of Michigan
    • Introduction to Clinical Data Science: University of Colorado System
    • 市场营销概论 (中文版): University of Pennsylvania
    • 当代应用心理学: Shanghai Jiao Tong University
    • Entrepreneurship Capstone : University of Maryland, College Park
    • Introduction to Contemporary Operating Systems and Hardware 1b: Illinois Tech
    • Analysing: Numeric and digital literacies: Macquarie University

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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