• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Complaint Resolution
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer complaint resolution"

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Query Fundamentals

      Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      231 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      E-Marketing

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      389 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, UI/UX Strategy, Digital Advertising, Online Advertising

      4.4
      Rating, 4.4 out of 5 stars
      ·
      18 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Elicitation: Artifact and Stakeholder Analysis

      Skills you'll gain: Requirements Elicitation, Requirements Analysis, Mockups, User Story, Interviewing Skills, Storyboarding, Functional Requirement, Business Requirements, Prototyping, User Research, Stakeholder Engagement, Prioritization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      مهارات تسوية النزاعات | Conflict Resolution Skills

      Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Management and Storage in the Cloud

      Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of New Mexico

      Negocios Internacionales II

      Skills you'll gain: International Finance, Global Marketing, Company, Product, and Service Knowledge, Small Business Accounting, Organizational Structure, Business, Business Management, Market Analysis, Human Resource Management, Economics, People Management, Entrepreneurship, Business Strategy, Market Dynamics, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      533 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Spark, Hadoop, and Snowflake for Data Engineering

      Skills you'll gain: PySpark, Snowflake Schema, Databricks, Data Pipelines, Apache Spark, MLOps (Machine Learning Operations), Apache Hadoop, Big Data, Data Warehousing, Data Quality, Data Integration, Data Processing, DevOps, Data Transformation, SQL

      3.8
      Rating, 3.8 out of 5 stars
      ·
      52 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Customer Relationship Building, Business, Communication, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Knowledge Manager

      Skills you'll gain: Splunk, Data Modeling, Data Store, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Manipulation, Query Languages, Data Integration, Information Management, Event Monitoring, Data Processing, Geospatial Mapping, Data Management, Wireframing, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    1…585960…152

    In summary, here are 10 of our most popular customer complaint resolution courses

    • Power Query Fundamentals: Corporate Finance Institute
    • Building Systems with the ChatGPT API: DeepLearning.AI
    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • E-Marketing: University of California, Irvine
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • Requirements Elicitation: Artifact and Stakeholder Analysis: University of Colorado System
    • مهارات تسوية النزاعات | Conflict Resolution Skills: Alfaisal University | KLD
    • Data Management and Storage in the Cloud: Google Cloud
    • Negocios Internacionales II: University of New Mexico
    • Spark, Hadoop, and Snowflake for Data Engineering: Duke University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok