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    • Business Metrics

    Business Metrics Courses Online

    Learn to develop and analyze business metrics for performance evaluation. Understand key performance indicators (KPIs) and how to use them effectively.

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    Explore the Business Metrics Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft PowerPoint

      Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft 365, Collaborative Software, Productivity Software, Microsoft Windows, Editing, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      998 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Michigan

      Emotional Intelligence: Cultivating Immensely Human Interactions

      Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Team Performance Management, Resilience, Team Building

      4.7
      Rating, 4.7 out of 5 stars
      ·
      458 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Validation, Data Transformation, Data Cleansing, Data Storage, Data Quality, Data Analysis, Data Integration, Data Storage Technologies, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      872 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Irvine

      اعمل بذكاء أكبر لا بجهد أكثر: إدارة الوقت الشخصي والمهني

      Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Expectation Management, Organizational Skills, Productivity, Personal Development, Prioritization, Overcoming Obstacles, Goal Setting, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      809 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      360 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Programa Especializado en Gerencia de Proyectos Complejos

      Skills you'll gain: Project Scoping, Scope Management, Feasibility Studies, Work Breakdown Structure, Cost Estimation, Project Management Life Cycle, Cost Management, Requirements Management, Earned Value Management, Project Schedules, Estimation, Project Portfolio Management, Project Risk Management, Program Management, Strategic Planning, Milestones (Project Management), Crisis Management, Issue Tracking, Project Documentation, Project Management

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Leading Teams: Building Effective Team Cultures

      Skills you'll gain: Team Building, Team Management, Team Motivation, Teamwork, Safety Culture, Diversity and Inclusion, Employee Engagement, Team Leadership, Growth Mindedness, Culture Transformation, Problem Solving, Organizational Change, Innovation, Cognitive flexibility, Systems Thinking, Adaptability, Willingness To Learn, Creativity, Leadership

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Visualization and Communication with Tableau

      Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Statistical Visualization, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data-Driven Decision-Making, Data Analysis, Graphing, Stakeholder Communications, Data Manipulation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Ready, Set, Future! Introduction to Futures Thinking

      Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Cognitive flexibility, Trend Analysis, Professional Development, Adaptability, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Managing Big Data with MySQL

      Skills you'll gain: Database Design, MySQL, Relational Databases, SQL, Data Modeling, Databases, Business Analytics, Big Data, Business Analysis, Data Analysis, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernizing Data Lakes and Data Warehouses with Google Cloud

      Skills you'll gain: Data Lakes, Data Warehousing, Cloud Engineering, Google Cloud Platform, Data Infrastructure, Cloud Storage, Data Pipelines, Big Data, Data Processing, Data Transformation, SQL, Scalability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.9K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Effective Compliance Programs

      Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, Compliance Reporting, Compliance Auditing, Internal Communications, Procedure Development, Continuous Monitoring, Culture Transformation, Disciplinary Procedures, Industrial and Organizational Psychology, Ethical Standards And Conduct, Psychology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      799 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…585960…516

    In summary, here are 10 of our most popular business metrics courses

    • Work Smarter with Microsoft PowerPoint: Microsoft
    • Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
    • Extract, Transform and Load Data in Power BI: Microsoft
    • اعمل بذكاء أكبر لا بجهد أكثر: إدارة الوقت الشخصي والمهني: University of California, Irvine
    • CVS Health Call Center Customer Service: CVS Health
    • Programa Especializado en Gerencia de Proyectos Complejos: Universidad de los Andes
    • Leading Teams: Building Effective Team Cultures: University of Illinois Urbana-Champaign
    • Data Visualization and Communication with Tableau: Duke University
    • Ready, Set, Future! Introduction to Futures Thinking: Institute for the Future
    • Managing Big Data with MySQL: Duke University

    Frequently Asked Questions about Business Metrics

    Business metrics are the benchmarks set up by a business to gauge its performance over a certain period of time in reaching preset goals. Business metrics can be set up for any type of department or division of a company. Teams can set up business metrics for the operational aspects of a company, financial aspects of a company, or the sales, marketing, and advertising aspects of a company.

    Understanding business metrics can help an organization understand where it's gaining the most ground as a business. Key metrics also point out to executives what parts of the business strategy are working, which parts are not, and which parts are in need of a readjustment to meet a new demand or a new target audience. There are even business metrics used to review the less quantitative elements of a business, like employee happiness, customer loyalty, and marketplace reputation.‎

    If you'll work in a company, it's important to learn about business metrics and understand the importance they play in setting and managing departmental goals. Each part of your company needs to set, control, and review the business metrics in its area. These numbers, targets, and goals will be specific to the initiatives the teams have set for themselves for the upcoming period. If a group reaches its targets set in the business metrics, the company can use those achievements to set budgets for the coming year, reward performances with financial awards, and commit resources where they're needed in the operation.‎

    Learning business metrics can lead to jobs in operations, marketing, sales, finance, or human resources. If you have a keen grasp of knowing the drivers of the business, you can develop career roles for yourself in executive positions that help a group manage its focus, output, and long-term strategy.

    To get to this point, it will help you to learn about project management, data analysis, and business operations. Getting new knowledge in these courses will help you push your company to quantify its goals with more diligence. The more work you put toward your organization, the better your chances will be to move up the ranks with much more confidence.‎

    When you take online courses on Coursera with a focus on business metrics, you'll gain invaluable knowledge on how companies are run, how successes are built, and how winning strategies are achieved. The understanding of business metrics from online courses will enhance your prior business experience and give you a stronger air of authority to make the right decisions for your group.

    When you take online courses about business metrics, you will learn how to make decisions on crucial areas of the business. At the same time, you'll gain the confidence to elevate your career to the next level. The knowledge you gain will show in everyday work situations.‎

    Online Business Metrics courses offer a convenient and flexible way to enhance your existing knowledge or learn new Business Metrics skills. With a wide range of Business Metrics classes, you can conveniently learn at your own pace to advance your Business Metrics career skills.‎

    When looking to enhance your workforce's skills in Business Metrics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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