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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Instructor Network

      GenAI for Marketing Analysts: Innovate Marketing Strategies

      Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, OpenAI, ChatGPT, Business Ethics, Artificial Intelligence

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      Designing an SAP Solution

      Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technology Roadmaps, System Implementation, Business Requirements, Gap Analysis, Customer Engagement, Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Product Manager

      Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Development, New Product Development, Quality Assurance and Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Developers

      Skills you'll gain: Prompt Engineering, Generative AI, Code Review, Debugging, Data Ethics, ChatGPT, Artificial Intelligence, Object Oriented Programming (OOP), Artificial Neural Networks, Interactive Learning, AI Personalization, Computer Programming, Programming Principles, Deep Learning, Program Development, Maintainability, Automation, Data Cleansing, Python Programming, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Mobile App Development

      Skills you'll gain: Mobile Development, Mobile Development Tools, Android Development, iOS Development, Android Studio, Flutter (Software), Application Development, Swift Programming, Development Environment, Integrated Development Environments, Apple Xcode, Apple iOS, Test Tools, Application Frameworks, React Native, Cross Platform Development, Software Testing, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      121 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Consumer Behaviour, Market Analysis, Target Market, Market Opportunities, User Research, Product Strategy, Customer Insights, Data Analysis, Data Collection, Data-Driven Decision-Making, Business Strategy, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Developing the SIR Model

      Skills you'll gain: Epidemiology, Infectious Diseases, Mathematical Modeling, Public Health, R Programming, Differential Equations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      271 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehouse Concepts, Design, and Data Integration

      Skills you'll gain: Data Warehousing, Database Design, Data Integration, Extract, Transform, Load, Data Modeling, Star Schema, Relational Databases, Snowflake Schema, Data Architecture, Business Intelligence, SQL, Pivot Tables And Charts, Data Mart, PostgreSQL, Data Transformation, Data Quality

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Amsterdam

      Reclaiming the Street for Livable Urban Spaces

      Skills you'll gain: Action Oriented, Community Organizing, Strategic Planning, Community Development, Change Management, Systems Thinking, Transportation Operations, Innovation, Advocacy, Experimentation, Influencing, Public Policies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Project Management and Planning

      Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Negotiation, Project Management Life Cycle, Project Management, Project Schedules, Agile Methodology, Project Controls, Product Roadmaps, Scheduling, Conflict Management, Project Coordination, Risk Management, Quality Assurance, Project Management Software, Communication Strategies, Project Performance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer insights courses

    • GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
    • Designing an SAP Solution: SAP
    • Xbox Product Manager: Xbox
    • Generative AI for Developers: Fractal Analytics
    • Introduction to Mobile App Development: IBM
    • Market Research and Competitive Analysis: Xbox
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • Developing the SIR Model: Imperial College London
    • B2B and Territory Sales Strategies and Techniques: Coursera Instructor Network
    • Data Warehouse Concepts, Design, and Data Integration: University of Colorado System

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