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Explore the Customer Journey Course Catalog
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
- Status: NewStatus: Free Trial
SkillUp EdTech
Skills you'll gain: Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Product Planning, Agile Methodology, User Story, Communication, Cross-Functional Collaboration, Strategic Planning, Product Management, Negotiation, Sprint Planning, Conflict Management, Product Requirements, Sprint Retrospectives
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, User Accounts, Data Security, Account Management
Erasmus University Rotterdam
Skills you'll gain: Law, Regulation, and Compliance, Emerging Technologies, Market Dynamics, E-Commerce, Political Sciences, Automation, Digital Transformation, Technology Solutions, Public Administration, Data Governance, Complex Problem Solving, Governance, Artificial Intelligence
University of Cape Town
Skills you'll gain: Strategic Communication, Stakeholder Engagement, Influencing, Research, Strategic Partnership, Program Evaluation, Community Development, Policy Analysis, Change Management, Systems Thinking, Complex Problem Solving, Capacity Planning
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Marketing Strategies, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Customer experience improvement
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Commercialization, Innovation, New Product Development, Product Development, Team Building, Entrepreneurship, Design Thinking, Product Testing, Customer Insights, Business Strategies, Team Motivation, Ideation, Market Opportunities, User Research, Business Modeling, Competitive Analysis, Recruitment Strategies
- Status: NewStatus: Free Trial
Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Disaster Recovery, Virtual Machines, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Windows PowerShell, System Monitoring, Public Cloud, Infrastructure as Code (IaC), Cloud Security, Cloud Storage
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Technical Management, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Technology Roadmaps, Business Strategy, Customer experience strategy (CX), Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness
Universidade de São Paulo
Skills you'll gain: Economics, Financial Market, Financial Policy, Financial Modeling, Capital Markets, Finance, International Finance, Policy Analysis, Market Dynamics, Supply And Demand, Consumer Behaviour, Expectation Management, Decision Making
In summary, here are 10 of our most popular customer journey courses
- Innovating with the Business Model Canvas:Â University of Virginia
- Product Owner Certification [PSPO I] Preparation:Â SkillUp EdTech
- Salesforce Basics:Â University of California, Irvine
- Digital Governance:Â Erasmus University Rotterdam
- Research for Impact:Â University of Cape Town
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- Opportunity Management in Salesforce:Â Salesforce
- Demand management: Breaking down today’s commercial silos: ESSEC Business School
- Innovation for Entrepreneurs: From Idea to Marketplace:Â University of Maryland, College Park
- Microsoft Azure Fundamentals AZ-900 Exam Prep:Â Microsoft